siderak
100+ Head-Fier
I'm sure the government has better things to do than listen in to what earbuds you're buying.
Well, a website costs money. What I don't understand is you contacted him through gmail, and then he tells you to go through Facebook. Why?...
He just wants to keep everything consolidated through messenger.
My impression is that Wong is doing this for the joy of it.
It's not his main gig and he probably doesn't want to get all "businessy" about it.
I had no problems. He gave me info on the different options including price and I paypalled.
He gave updates along the way and 2-3 weeks after I made the order, I received my awesome earbuds. He was helpful and enthusiastic. I felt it was not merely customer service, it was sincere enthusiasm. He genuinely enjoys making people happy. I think if it stops being fun for him, he'll probably stop making them.
I don't speak for Wong so this is all just my best guess.
If it's not possible to use messenger maybe you can ask someone who has it?