That IS very interesting because I asked for 2.2mm balanced. I just never realized that this wasn't their official site. This explains the lack of updates on pictures, and maybe even the inconsistencies with accessories and such?!
Having said that, I think I only remember seeing 3 people having issues with theirs since I bought mine a while back, and 2 of them are right now.
A real blast from the past... Creative MuVo 128MB and Maxell EB-225 buds. I popped a AAA battery in the player and found out I put some 'Men At Work' and 'R.E.M.' mp3s on it. Still sounds nice. The player retailed for ~ $149.00 back in 2003. Wow!
I have found Fiio's customer service to be excellent. In one case I had an FF3 with a faulty 4.4 mm adapter. I reached out via email and they responded promptly with a replacment part.
Another time I had a question regarding the USB-C compatibility of a cable I had purchased, and they set me straight within 48 hours.
@samandhi I appreciate your detailed responses so far. I will admit though that the FF5 is at the top of my list, simply because there is a domestic distributor here, and one of my favorite headphone haunts has a demo unit on display and stock. While I am the most partial to the Etymotic sound, I generally like, or at least don’t dislike how everything else in my collection sounds as well. So based on what I’ve read so far about the FF5, I don’t expect to be offended by the sound.
In fact, it’s more of a question of physical fit at this point. I’m also curious to see how those will fit onto the UTWS5 TWS converter.
But unfortunately I got hit by Covid so I will need to wait on that jaunt for at least a week or two.