Just a quick update from inside Audio-Technica Japan for those of you interested (so you won't have to dig through the Internet) - the W3000ANV, HA5000ANV, and the CKW1000ANV are all completely sold out (allocated) just 1 day before they are released!  Fastest we've seen!  

Just recently Audio-Technica's Japan only white ATH-SQ5 headphones just went on a close-out sale for a jaw-dropping 54% off (from $129.99 to $59.99) discount. Certainly worth the money and you can pick up these Japan-only white SQ5′s from AudioCubes.com and or locally if you are in the New York...

We are planning to have the W1000X available for demo at AC Gears' NYU store, and the ES10 available at the Greenwich store! PS. moderators, not sure where to put this kind of announcements to ...??

As agreed, a 550W transformer will be sent out. Thanks for your understanding on this matter.

Just to clarify, there was a mistake in our website in terms of the description. I am working on to get this resolved. I have a confirmation from our operation manager Ichiro and here's the information below: Hi Kohn, We sent the P-1u with the TI-101(35W) as the P-1u needs only 19W(max)...

Unfortunately dollar is extremely low right now, and it's really bad for us since we import a lot of stuff from Japan and elsewhere. Trust me we don't like to raise prices, that only means sales will be more sluggish. Also, regarding Audio-Technica products, there is a strict MAP policy for...

We do now have the ESW9 in the store now (currently sold out), after people constantly come by and show interest in demoing them. The A900ti is also available in store. The next batch of ESW9 are coming in and those outstanding orders will be shipped. Sorry for the wait. Things have been...

Sorry to butt in after 6 pages of posts. I do apologize on behalf of our staff who advised you to go to Radio Shack. Since you are not located in the US, Radio Shack is not even relevant. Regarding Jays products, please note that any warranty repair issue with Jays products purchased from us...

I just started a thread in our Audio Cubes forum. Feel free to reply there. Maybe the venue can serve also as a head-fi gathering. We will have a live DJ spinning soulful downtempo, deep house, acid jazz, etc as well as champagne for all those over 21

Hi Everyone, Looks like I missed this thread and thanks to <GNEFF> killbot for notifying me to reply. Restocking issue is very big for us. US customers like myself are very used to returning items within 30 days. But there are several things to consider, at least for smaller companies like...

Hi Everyone, We are in need of about 20 cmoys (small custom made headphone amps) to be made for our headphone demo wall in our NYC store. Basically, we need a single amp that connects the source (via a headphone cable) and a regular headphone. The volume control for the amp will go in front...

Hi Scottyyy, I am sorry about what happened and I should have spotted this thread earlier. We had a server upgrade about 2 weeks ago and I am not sure if you actually placed your order when the server underwent the upgrade. A few orders that happened to be placed during the DNS propagation...

Indeed I checked our backorders and our warehouse failed to update the backordered orders. I have instructed them to update the outstanding orders. Thank you for your comment.

Hi Guitarded, This is because they went on backordered suddenly due to high demand. They were not backordered and there was no supply shortage until Denon suddenly stopped supplying to not just retail stores but also distributors as well.

The D5000 sold out a while ago as well and we are waiting for them to come in. Apparently the shortage for D5000 is also there but not as several as the D2000.

In our webpage we indicate approximately when the order would be shipped. And for the past week or 2 we have always indicated that the shipment is to be made in about 5-10 days. The D2000 was not back ordered as Denon was supposed to deliver the product to us about a week ago. Right now, Denon...

Hi People, Denon is supposed to send us the batch of D2000 this week but they could not deliver and postponed the delivery date to 15th. A small portion is supposed to come to us earlier but since they have been postponing without warning we cannot be sure. Please note that we do not charge...

Ply, there were several incidents a while ago with the Jays earphones when we first started to carry them, where our warehouse, being unfamiliar with the new products mistakened the d-jays and j-jays for each other for about a week time. I believe we tried to correct the problem by giving you a...

nickknutson, thank you!

Moving it to the AC forum is still in the public. I just do not want to get into trouble for talking about our service (which is generally speaking not within the Head-Fi policy, and we have been in trouble before) in non-sponsor related forum. Unfortunately what braillediver's suggestion is...

Azure, the issue with Stax products have something to do with the fact that back then our system does not show to customers the processing time. However, we now have this system in place so customers know the approximate time needed for the warehouse to ship out the order. The Denon headphones...

Ecclesand, I am sorry to hear this. What was the issue you encountered?

Azure, you should note that we started the father's day deal in early June and the current price drop was not anticipated before the deal was in place. If anything, the price drop was anticipated during the sale by our marketing manager. You should notice that we rarely have any deals (usually...

Guys, if you have AC related questions, feel free to post them in our forum, as they will be more relevant. Meanwhile, regarding our pricing strategy, I know that we are reducing the prices to compete against our competitors. You will understand that if we offer at this price and with free...

Guys (and girls), let's not get into fights or have awkward moments because of our business plan! We do really appreciate all of your comments and will certainly take them into consideration. Head-fiers have always presented as a strong customer base for us so the catch really is to present a...