SeeHear
100+ Head-Fier
- Joined
- Jan 10, 2012
- Posts
- 155
- Likes
- 20
Quote:
Doc, I feel your frustration, believe me. But, I think that Woo is just crazy busy and a Jack is overwhelmed with daily business management, not just correspondence. He seems to be a well meaning and, eventually, well doing guy. I suggest trying again. Now that summer in NY is over, I think you might find them more responsive.
Hope it works out.
Quote:
If my amp was in need of repair, I would be getting it fixed. I would worry about shipping costs at a later date.
Its not the money...
I don't trust Woo Audio..
After a week or two of feeling like no one could understand my emails I filed a Paypal claim to get some attention..
A refund was grated in one day I guess because I am a platinum member or some such thing at Paypal (buy a lot of stuff using PP)
I thought we where going to work things out, thats when he said he will send the call ticket.
A week or two later I was still trying to work things out..
I let the PayPal case expired and now I have no recourse if something happens because I was ready to return a week or two ago but I could reopen case and I'm stuck with it.
I feel like it was a con job..
I'll fix the jack myself, if I can't I'll order the $7.00 jack and replace it myself..
Doc, I feel your frustration, believe me. But, I think that Woo is just crazy busy and a Jack is overwhelmed with daily business management, not just correspondence. He seems to be a well meaning and, eventually, well doing guy. I suggest trying again. Now that summer in NY is over, I think you might find them more responsive.
Hope it works out.