Jonnyblazexxxx
New Head-Fier
- Joined
- Jul 4, 2008
- Posts
- 17
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So... I sent my TF10's in to be replaced under warranty. Got an email a month ago saying:
So I figured I would just wait it out. Never heard anything else, never received anything. Finally after a month I figure I should investigate further. I write them asking where my headphones are and they give me this crap:
Are you kidding me? Seriously? I am not going to trade down for some grossly inferior in-ears. I mean 600vi, really? To add insult to injury... They are in stock at their website...
What do you guys think? Am I screwed? I would rather have my broken headphones back (the speakers were undamaged) and get them reshelled than give my ears some hating with the 700/600's.
We have received your RMA package and released your replacement product for shipping.
So I figured I would just wait it out. Never heard anything else, never received anything. Finally after a month I figure I should investigate further. I write them asking where my headphones are and they give me this crap:
Thank you for sending us an email and we apologize for the delay of the replacement. We regret to inform that the Triplefi 10 headset is no longer available and the most comparable device we can send you is the Ultimate Ears 700 or the 600vi. Please let us know so we proceed with replacement.
Are you kidding me? Seriously? I am not going to trade down for some grossly inferior in-ears. I mean 600vi, really? To add insult to injury... They are in stock at their website...
What do you guys think? Am I screwed? I would rather have my broken headphones back (the speakers were undamaged) and get them reshelled than give my ears some hating with the 700/600's.