BloodyPenguin
Headphoneus Supremus
- Joined
- Aug 10, 2011
- Posts
- 2,759
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- 4,548
Hahaha, all of their good IEMs are out of stock, what a shame.
DUDE! Exactly the same here. I've written (last week) and got a real piss poor answer:
Ramesh G., Dec 23 12:51 am (CST):
"Hi Steve,
Thanks for your Groupon Goods purchase, and my apologies for any trouble.
According to the Fine Print for this deal, your item should be delivered within 2 1/2 weeks of the purchase date. Unfortunately, we have not yet received your tracking information, and it may not be available for a few more days.
If you haven't received an email with your tracking information within the next week, please let me know and I'll be happy to look into this further.
Sorry for any inconvenience.
Regards,
Ramesh G.
Groupon Customer Support"
This morning I got a follow up email asking:
Hello Steve,
We'd love to hear what you think of our customer service. If you feel the issue has not been resolved, please simply reply to this email and disregard the link below.
If the issue has been resolved, please take a moment to let us know how Rameshkannan did by clicking either link below:
[size=1.1em]How would you rate the support you received?[/size]
[size=1em]Good, I'm satisfied[/size]
[size=1em]Bad, I'm unsatisfied[/size]
Below is a reminder of what your conversation was about.
Thanks,
Groupon Customer Service Quality Team
I wrote back:
Still waiting for a answer as to why UPS shows no history of receiving the shipment?
[size=medium] [/size]
[size=medium] I ordered on 12/11/2012. According to the fine print of this deal it should be delivered no later than 12/28/2012. What's happening?[/size]
[size=medium] [/size]
[size=medium] Steve[/size]
[size=medium] [/size]
Will never order from them again. I sure hope someone from Groupon monitors this thread and site . What compounds it for me is, they refuse to ship to Hawaii so I have them being shipped to CA where I will be on Friday only. Lucky it's my relatives so when and IF they ever ship they will forward to me.
[size=medium] [/size]
[size=medium] Please post when you have an update and I'll do the same.[/size]
Has anyone received their pair yet? My order email still says that a UPS label has been generated, but nothing has shipped. The Groupon CSR says the fine print says "2 1/2 weeks," which is true, but mine were ordered on Dec. 11 and that would be almost the deadline. If they don't ship soon, I am just going to dispute the charge on my Amex card. Groupon is, at best, a shady outfit based on other business issues, but this one is interesting. They have all these XBAs for sale but apparently don't really have them in stock. Seems they are waiting on their own order to be filled or something. Very annoying and even if they show up, no more Groupon purchases for me.
Klipsch Image x7i for 100$ at Future Shop (at least for Canadians). Seems like a good price.
http://www.futureshop.ca/en-CA/product/klipsch-klipsch-image-x7i-in-ear-headphones-black-imagex7ib/10218496.aspx
I just got tracking info for my XBA-3 from groupon. should be here next thursday?
Did you have to call them to get it?