The Creative Dev Team has a new firmware that supports Game/Chat balance for Sound Blaster G6 on PS4. This firmware is currently under testing and we would like to offer this firmware to the reddit community who are interested in helping us test it. The interactions are derived based on consideration for the overall usability and to maintain the current UI operations. Please email all of your feedback to
socialmedia@creativelabs.com.
Nintendo Switch will be supported in the next beta firmware scheduled next week.
This feature is not supported on PC. Interaction and visual indications are not available when connected to a host computer.
Connectivity/Setup
- Connect PS4/Pro's Optical-Out to G6's Optical-In
- Connect PS4/Pro's USB to G6's USB
- On PS4/Pro setup menu, goto Settings > Sound & Screen > Audio Output Settings, set Primary Output Port to Digital-Out (Optical), you may choose to output either PCM or Dolby Digital for Audio Format
- Goto Devices > Audio Devices, set Output to Headphones to Chat Audio
The above steps will configure PS4/Pro to output it's game audio through its SPDIF-Out and Voice chat thru USB. This will result in two independent audio stream that the G6 can attenuate individually.
Visual Indication
- In Game/Chat Mode, Volume Knob LED will become PINK.
- RGB LED one the "X" logo will be of the following colors and animation
- GREEN - Both Optical-In and USB Audio are balance at 100% of last set volume
- CYAN - Chat Audio at max, Game Audio adjusted lower than Chat Audio, if blinking CYAN -> Game Audio adjusted to minimum
- ORANGE - Game Audio at max, Chat Audio adjusted lower than Game Audio, if blinking ORANGE -> Chat Audio adjusted to minimum
Interaction
- When connected to PS4, G6 will start up in Master Volume Control Mode.
- Press and hold Volume Knob to switch to Side Tone Mode (RED Volume LED)
- Press and hold Volume Knob again to switch to Game/Chat Mode (PINK Volume LED)
- Press and hold Volume Knob again to switch to Master Volume Control Mode
- When in Game/Chat Mode:
- Turn Volume Knob left to gradually lower Chat Audio (ORANGE COLOR)
- Turn volume knob right to gradually lower Game Audio (CYAN COLOR)
- Double click on Volume Knob to set to center balance (GREEN), where both game and Chat Audio are balanced at 100%.
- Single click on Volume Knob to mute master volume (Volume LED will blink)
- Game/Chat mode will always default to BALANCED (GREEN) when first accessed in PS4.
- Scout and SBX mode are operational, and will apply on both game audio and chat audio.
Audio Format
- Audio format supported can be PCM or encoded Dolby Digital stream.
- If content is Dolby Digital, the Dolby LED indicator on the side of G6 will light up.
Other Fixes
- Fixed, RGB LED not able to turn off/on in SB Connect
- Improve power management after inactivity for prolong time
- Fixed slow boot up on MSI MEG Z390 ACE system
- Fixed Line-in unable to umute when at maximum level