George Chronis
100+ Head-Fier
We find it "interesting" that you asked for a FULL refund instead of a replacement which we offered to send.
We gave you a FULL refund.
We find it "interesting" that you asked for a FULL refund instead of a replacement which we offered to send.
We gave you a FULL refund.
I didn't want to take the risk again because this is not the first time FedEx Lost my parcel it happened before, I changed my mind on the replacement because I don't wanna wait again and same thing might repeat, instead I bought another Little Dot Amp which is also smaller in size so I can take it easily with me outside when Im working overseas. Thank you for the Full Refund even though I didn't receive the exact amount I paid to purchase wa2.We find it "interesting" that you asked for a FULL refund instead of a replacement which we offered to send.
We gave you a FULL refund.
There wasn't any more conversation,Woo told me they will have to go through with the Fedex insurance claim if I want replacement/refund, and I went for refund because there isn't any guarantee that fedex/other delivery services will deliver my order to the right place.Man the escalated fast. I have a feeling there was more conversation that we aren’t aware of.
When your up at 5:00 in the morning, listening to Mahler’s Symphony No. 5 in C sharp minor Part III. Abteilung, through your Woo WA22 and you start to get a little teary eyed, is it because you wish you had a WA33, or was old Gustav a pretty good composer?
I think I have learned a lesson from Woo Audio, the Guy name Mike on Woo audio told me that I'll need a police report for my Refund/Replacement cause Fedex Lost my Parcel LOL but Fedex escalation team told me that I do not need any report because their search for my missing order was negative so the shipper(Woo Audio) needs to deal with them with the claim for my Refund/Replacement, I think Woo Audio is now wasting my time.
VandyMan, I too think that Mike Liang is a super nice guy, honest, and he really knows his products and what they can and can’t do. Even though my WA22 just adds that dollop of sweetness to my hp listening chain that I really like, I sometimes imagine how much more enjoyment I’d get from a WA33.I'm glad to read that your issues seems to be resolved. I've never had any issues with Woo service, except that they charge a lot. Both my WA 6-SE and my WA 5-LE are great amps that got me off the upgrade merry go round. I've met Mike quite a few times over they years, at Can Jams and audio shows. I've always found him to be very friendly and happy to answer questions.
Even though my WA22 just adds that dollop of sweetness to my hp listening chain that I really like, I sometimes imagine how much more enjoyment I’d get from a WA33.
...or watch it perform as you listen... totally agree!I know most will say appearance doesn't matter, only the sound. I would say that is obviously the most important, but looks do matter. Who doesn't like to show off their audio jewelry.