I am pleased that I have found this particular thread. However I am finding it hard to locate a thread that discusses the companies in particular and their customer service level and turnaround time also after sale service.
I am new to CIEM market and looking for the best quality sound (which you properly always see people asking about and perhaps you need more than one for the different genres) for a wide span of genres as possible, such as Uplifting Trance, Acoustic, classical, Jazz, Chillout and Movies. I have looked at JH Roxanne and like the look, the ability to add your artwork and see what it looks like before purchase on their website, and the youtube/review show them in high regard. However what is JH turnaround time in your experiences and their level of feedback. I have looked at all the treads that discusses about Roxanne owners being sold out for a newer flagship model and in part answering my own question in seeing a thread where consumers had to wait 6 months to receive their CIEM (Which I am not willing to do).
I never really buy on the cutting edge of technology, however I prefer to buy a product that has had a change to settle into the consumer market and had stood the test of time. But also love reading about a companies latest products.
I have a budget for the JH Roxanne, but cant afford Layla, however Angie being a new girl could also be worth waiting for.
I also looked at the Acrylic Noble Kaiser 10, Customart Harmony 8 Pro and the legend R EP-L8R Earerkz Pro respectively. They are roughly in the same price bracket (not counting the addition add-ons), however the sites only have a few selected options when purchasing and some don't have the ability of adding custom artwork and viewing it before buying, (do some companies complete this after purchase or once they have received your impressions?) If they do and I have missed something then apologies.
I live in the Channel Islands and have sent off relevant emails (awaiting replies) about shipping etc, however does anyone have any issues with parcels being stopped by customs when ordering outside of USA? I may have to ask them directly.
In respect of the impressions, I prefer to have my teeth slightly apart and aligned and I will walk around when listening. I have received a page from JH recommending me to have the foam grip in-between my teeth. However not sure if this is wise.
Thanks for reading and I look forward to your views
Max
Edited by MaximoP51 - Yesterday at 2:13 pm