omniweltall
Headphoneus Supremus
- Joined
- Nov 13, 2016
- Posts
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Agreed. Give him some breathing room to solve the problem.
Did anyone who ordered verum one in February get a shipment number?
I placed my order mid-February and have not heard anything since.
This gap may becomes larger by time, because the strong magnetic repulsive force will gradually push the plastic holders away to enlarge this gap. The result is the magnets will goes more far away the membrane and weaken the magnetic field. Sound drops or cuts.
It is a DESIGN MISTAKE. Stop proud. Face the "VERUM". Take the responsibility.
Agreed. Give him some breathing room to solve the problem.
I ordered mine in early May. Quoted six week manufacturing backlog + Ukrainian postage time. I really hope they turn up late June.
However, I want to flag that from my experience in the tech and startup sector, you should not worry about these delays from the perspective of actually getting your headphones. Making a product is hard. Mass manufacturing is even harder. There is a lot of debugging to keep quality high as you create processes. @Garuspik is working with a bias towards quality. We might have to wait a little longer for the backlog to be done, but Verum Audio is scaling, and the creator is responsive. You can PM him on this site if you need a specific timeline for your order.
I agree. I was simply answering a question about shipping dates that was posed by another person, and I think others who might have expectations of actually having their headphones delivered within 6 weeks + shipping time should also be aware. I knew when I placed my order that the (at the time) 4 week preorder time was unlikely to happen based on the fact that they hadn't finished shipping out to the Kickstarter backers at the time (and, I'm still not sure if this has been completed); though, considering that it's been ~3 months without notice for my order, I do think it would be advisable for Verum to post a more realistic timeline for new orders on their website because even now I doubt they'll meet the ~6 weeks mentioned there. So, I'm not complaining. I appreciate that they're taking the time to do things right and aren't rushing, but it would also be great to have a ballpark idea of when I'll actually be receiving mine.
@Artyouth - height of the magnet bar is 3mm, and it moves maybe at 1\5 of it's height. You initially wrote me a message that in SE connection your unit works good, in balanced - one channel is silent. My answer was - I have no idea why it is so. You have 2 years warranty - if you feel that it is something wrong with your unit - write me a pm and i'll tell you a shipping address where to send your unit for repair.
p.s. Also, I'm pretty sure that you have unscrewed on purpose nuts a bit to make those magnet bars so loose. But anyway, I'm still willing to help though you have disassemble your unit.
You PRETTY SURE I unscrewed on purpose?
You really like to play this kind of game to hide your fault......
Other people may not have the ability to identify. But you are the creator. You know the screws level very well right? The video show all the screws. From their level you really sure they were unscrewed? Or I can take another video to show how tight the screws and how loose the magnets if you request.
Did anyone who ordered verum one in February get a shipment number?
I don't see where you have room to continuously complain when you've been offered a solution to your issue. Returning it for repairs. I feel as if you've make it sound as if @Garuspik doesn't care about his product and customers. Yet everywhere I've seen him actively replying to those with issues, and offering to fix them with a included bonus.
I'm not saying the product is flawless, as what you've pointed out may be an issue, But how is that going to help him if you've yet to send it back for him to properly diagnose. Besides, I'm sure he understands his product at a much more technical level then what you've observed, Could just be a fluke when the cup was molded.
Recommending a solution for a problem is one thing, Bashing him about your flawed product repeatedly is anti-productive when you take no initiative.
Now that i've stated my mind. Sorry to enter into the forums like so; Hey everyone!
I ordered my pair January 31st, I shoot @Garuspik an email and he has informed my that my set has been shipped. No tracking number, I'm sure they're way too swamped with orders right now to distribute those currently. But, I think i may've come up with my own solution. Apparently most of those that live in the US that have received their headphones say it comes via USPS. Not that this helps you, indicated by your profiles location. But you may have an option like this available to you, Though I'm sure it'll help others:
I discovered USPS allows you to track incoming mail and packages, it's called "Informed Delivery" this requires no tracking number, You do have to validate your address. I also took the time to contact USPS and confirm that it'll only show up in "Informed Delivery" once the package has hit the us, and is in their systems. Kinda a neat feature. UPS and FedEx also have a solution like this, But only informs you of the day of arrival.
I don't see where you have room to continuously complain when you've been offered a solution to your issue. Returning it for repairs. I feel as if you've make it sound as if @Garuspik doesn't care about his product and customers. Yet everywhere I've seen him actively replying to those with issues, and offering to fix them with a included bonus.
I'm not saying the product is flawless, as what you've pointed out may be an issue, But how is that going to help him if you've yet to send it back for him to properly diagnose. Besides, I'm sure he understands his product at a much more technical level then what you've observed, Could just be a fluke when the cup was molded.
Recommending a solution for a problem is one thing, Bashing him about your flawed product repeatedly is anti-productive when you take no initiative.
Now that i've stated my mind. Sorry to enter into the forums like so; Hey everyone!
So you ordered in January and your set has shipped. I'm a Kickstarter backer and no tracking number, no update, no response to my PM or post here, and no headphones. Seems wrong to me.
The room. This depends on where people pay attention to.
Some people pay attention to the gifted pad and willing to fix. I pay attention to the magnets misplace is just 0.3mm, he don't think magnets misplace will not affact sound, my video is playing trick to unscrew on propose... I have the room, to proof and show the truth. Not the room to complain.
But I agree if most people ignore the truth and pay attention to somewhere else, I have no room. Thanks for remind me.
I won't send back to repair. I don't trust him.
I personally can't imagine the stress and pressure he's feeling.
In this way you could return with factual evidence of a solution. Then it'd be a contribution.