And just like a Samsung TV remote, the User A volume button is marked in Braille as "V" (=volume), but the user B volume button is marked as "C" (=channel).This is exactly what they did. It is a Samsung TV remote. I posted a picture for comparison few weeks ago (although I'm not sure if it was on headfi or hififorum...)
Has anyone asked the Smyths for a list of the IR remote codes the Realiser can handle (possibly more than are found on the remote)?