Apologies for the delay I recently had to deal with some emergency dental work combined with getting taxes done (quite the combo), so emails
have not been the quickest for everyone, but I did get about 100 emails answered in the past 3 days. I am going through to see
what I missed. Otherwise send me a PM or another email. I always try to get to emails the same day, so if it goes longer than
that just send me another one to bump. In rare cases it can go to the wrong folder or spam, so to ensure this does not
happen use the contact form on the site.
Quote:
Got my little adapter from Trevor. A+ Service, and work. Would recommend for all your cable needs. Even came in a cool little Norne Audio Pouch!
Thanks UFO, appreciate the support.
I second all that has been said. I just got back from the Nashville meet and there were several cans there with Draug cables. The build quality is second to none. Also know that the Draug is the most difficult and labor intensive cable to build of all that Trevor offers
Thanks pippen, and someday the draug 2 may end up not being offered anymore as it is very hard to sustain labor wise and is sort of a clog in the pipes production wise. While this would be sad for me personally as its my own creation (hate to see it go), it may have to be a reality at some point.
At the very least price may raise on it due to the labor being utilized.
Yours is set to go out today or tomorrow, and compensation will be sent for the longer delay if it has not been already.
Songmic, I know who you are as you are a customer multiple times in the past years, I do not see your email but will check now.
Draug 2 do have the longest wait times due to the insane labor on the build and popularity.
I will get you an email soon with an update.
Please send me a PM, if you have already I will check on this and see why it is not shipped.
We did have a wood splitter delay on some orders, and also a parts delay for a few others.
Life happens. I had what I considered good communication last week when I was placing my order. I haven't heard back about a question I aske
Kino, please shoot me a PM with your order number or email
so I can search my inbox in regards to your question. Apologies if the questions was missed.
To all waiting:
The bottom line is, as long as you have an order in, you will be getting your cable shipped out.
It is not my goal to have people unhappy having to wait for their cable, and given the high demand I am doing my best to meet the ship times.
When they are missed I typically always compensate in some fashion (upgraded shipping, coupon code, etc.).
But I am glad to say that things are getting quicker everyday right now (apart from this recent unexpected event to interrupt my build schedule),
things are still on good pace to get the backlog back to where it should be. Please email via contact form on the site with your order number for status update and you should get reply today.
I will be replying to PM's now, and checking for any missed emails.
Again if your email has not been answered in a day just send it again or use the contact form to send
the email to make sure I do get it.