[goodvibes]

The audiologist was tellig me that generally, the more you open your mouth, the tighter the canal so better to err open and the 1" is best for most uses.

 

[3X0]

One year out of warranty (yes, my 13s are over 3 years old) and one of my earpieces seemed to have developed a hairline fault. JHA turned it around in less than 2 weeks and didn't charge me a dime; they also cleaned and polished my earpieces and replaced my velveteen pouch.
 
Yeah, I don't get the hate. They've treated me right every single time -- I've just remembered to be polite and patient and occasionally send a follow-up e-mail if a first try doesn't go through. Thanks Caleb!

 

[goodvibes]

Just got my confirmation of recieving my impressions and check. Came after hours so I suspect that they're busy, working overtime to keep up and did well on their sale.

 

[midoo1990]

Quote:

One year out of warranty (yes, my 13s are over 3 years old) and one of my earpieces seemed to have developed a hairline fault. JHA turned it around in less than 2 weeks and didn't charge me a dime; they also cleaned and polished my earpieces and replaced my velveteen pouch.
 
Yeah, I don't get the hate. They've treated me right every single time -- I've just remembered to be polite and patient and occasionally send a follow-up e-mail if a first try doesn't go through. Thanks Caleb!

pff. just emailed jh about my problem and they told me the sockets may be eroded and became loose. they said they would replace the sockets on both sides for $50. not sure what to do because i will pay another $50 for shipping and  they will probably charge me for the return shipping which is another $50.

 

[lee730]

Are you in the US? If so why not just package them well and get delivery confirmation with tracking and save money on the expensive shipping.
 

 

[midoo1990]

i thought my location was clear

how many country had Pharaohs in it?

 

[lee730]

Quote:

i thought my location was clear

how many country had Pharaohs in it?

lol doesn't mean you are serious when you said that. Others have posted jokes in place of their location before . Well if you are in Egypt I guess you have to eat up the shipping costs.

 

[goodvibes]

Quote:

i thought my location was clear

how many country had Pharaohs in it?

I thought they were well astro traveled.
 
I don't see those charges as excessive but there's a reason beyond the sound that I prefered to stay in the US with my custom purchase.

 

[lee730]

Quote:

I thought they were well astro traveled.
 
I don't see those charges as excessive but there's a reason beyond the sound that I prefered to stay in the US with my custom purchase.

Hey I didn't order from the US either. But you have a point. The shipping costs can be killer otherwise. Just crossing my fingers. Then again I was able to ship to the USA facility so not bad at all on the shipping. Just the return shipping is a lot more pricey. Hoping I won't be left with a lump of coal either (customs fees) . Maybe they'll think they are hearing aids and feel sorry for me.

 

[nc8000]

My main problem with shipping to US (or any place outside central EU) is that Danish post only offers basic insurance to those places USD 80). If I want full insurance I have to go with the likes of UPS and then the shipping charge suddenly goes well over USD 100 even for something as small as a JH13. When I sold a pair of L3000 the shipping cost was USD 275.

 

[lee730]

OMG
 

 

[goodvibes]

Between a rock and a hard place. Try pincing the socket from the side and see if it can save you the trouble. Worst case is that you do what you would have needed to anyways.

 

[lee730]

Quote:

Between a rock and a hard place. Try pincing the socket from the side and see if it can save you the trouble. Worst case is that you do what you would have needed to anyways.

I'd just try to avoid doing it over and over again. I had that issue on my last cable and eventually I snapped a pin doing it .

 

[goodvibes]

I was talking about the socket and yeah, just a little. I know some guys pinch there pins to compensate which I giuess is OK but it would just spread the socket more over time. I did own a few UEs that used them but never swapped cables. It's my understanding that some pins are a fraction lkarger than others. Once you expand the socket, it's never going to like new again but I sus[ect it can be made more than acceptable with a gentle touch.

 

[wolfen68]

Quote:

i thought my location was clear

how many country had Pharaohs in it?

According to Steve Martin, at least Egypt and Arizona 

 
Has anyone tried the "new" JH13 yet?