thejammonster
500+ Head-Fier
- Joined
- Aug 31, 2015
- Posts
- 884
- Likes
- 237
I've had my 2.5s for a little bit now and they function perfectly but there were a couple things that bugged me. The right side female connector wasn't centered so I had to shave down the plastic on the cable to fit securely. Also on the right side right where the outside plate and the body join together there are a few nicks in the finish down to copper underneath. I also found the flanges on the nozzles to be too big and causing some discomfort.
I emailed support and mailed them in the week of New Year's and got an email today that they are building a new replacement pair. They're also trying to see if they can do anything about the nozzles. I suggested trimming down the flanges but leaving enough of a lip to hold onto the tips. I'll see what happens but I'm expecting them to ship back next week.
I just figured I would add another recent positive experience
I emailed support and mailed them in the week of New Year's and got an email today that they are building a new replacement pair. They're also trying to see if they can do anything about the nozzles. I suggested trimming down the flanges but leaving enough of a lip to hold onto the tips. I'll see what happens but I'm expecting them to ship back next week.
I just figured I would add another recent positive experience