Cayin N6ii, Unlimited Possibilities: a fully modularized smart DAP

Dec 4, 2019 at 11:48 PM Post #2,911 of 8,308
But when I think about it , the player was on my pocket , maybe I pressed the power button that long by accident.. will see if it happens again :) thanks for the answer

Yes, pressing the on off button continuously 10 sec will force the player to enter safe mode, that's Qualcomm defined procedure, we can't change that.
 
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Dec 4, 2019 at 11:54 PM Post #2,912 of 8,308
On the menu you can disable the external buttons even the volume wheel when the screen is off....
You cant disable that big button.
 
Dec 5, 2019 at 12:11 AM Post #2,913 of 8,308
Dec 5, 2019 at 10:13 AM Post #2,916 of 8,308
Dec 5, 2019 at 1:53 PM Post #2,919 of 8,308
Just received my N6ii and my touch screen is not responding? Is there anything I can do, or is this a defective unit?

defective unit

Most likely, yes I'm afraid, there is a factory reset procedure that may fix it, hold power and the previous track button I think to get into recovery mode. Would I recommend this, probably not on a brand new unit.
 
Dec 5, 2019 at 1:57 PM Post #2,921 of 8,308
Just received my N6ii and my touch screen is not responding? Is there anything I can do, or is this a defective unit?
It is a pity that this happens to you, I really have a lot of interest in N6ii, but these things discourage me, I would not want to go through the same thing, and less to know these problems beforehand, I know that it can be just a defective unit, but that does not mean that don't happen to another person again, and I don't want to be that person ...
 
Dec 5, 2019 at 2:00 PM Post #2,922 of 8,308
It is a pity that this happens to you, I really have a lot of interest in N6ii, but these things discourage me, I would not want to go through the same thing, and less to know these problems beforehand, I know that it can be just a defective unit, but that does not mean that don't happen to another person again, and I don't want to be that person ...

I wouldn’t let that discourage you, the N6ii is a great DAP. Don’t think I’ve ever seen a DAP that came out and hasn’t had at least one person not have a problem. It happens with all electronics, don’t sweat it.
 
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Dec 5, 2019 at 2:04 PM Post #2,924 of 8,308
I am just hoping this can get rectified rather quickly.

I’m sure your dealer will take care of you. Seeing that you’re in the US I’ll assume you got it from musicteck and they’re a great company.
 

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