MinMay
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I think BTG Audio company is no longer in service. No response back.
BTG-Audio Cable Impressions, Reviews and Discussion | Sunrise, Starlight & FitEar
How long have you been waiting for a response? The website is up and running as normal.
MinMay
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about a week. I can't imagine sending money and received no response afterward. Oh well....
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There is a whole thread about BTG Audio issues. Cannot find the link at the moment, but I also posted there. Good luck!
PS: I am currently selling two Q-cables. I liked Brian's work, but as a customer, I think this all was a nightmare.
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Did you pay via PayPal? For my latest issue, Brian only reacted after opening a dispute.
MinMay
Head-Fier
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I did not send money to him. I wanted to buy a cable from him but wasn't sure if he was still in business...hence the reason why I asked the forum first before I send in my order. I was scammed from a member on this forum before but I want to do my due diligence and not repeat the same mistake.
Very wise. I always got my stuff from Brian in the end, but it was not a smooth process at all.
Stu Paddasso
1000+ Head-Fier
I got a interconnect cable from Brian in short order and it's an excellent cable so when I needed to re-terminate 2 cables I sent them to Brian. It's been over 5 months waiting and my emails have not been answered. I also paid upfront by invoice kind of wondering if I got screwed????
Stu Paddasso
1000+ Head-Fier
Do invoices go through pay pal?
Stu Paddasso
1000+ Head-Fier
Thank You: I checked and it was through pay pal and have opened a case
Please let us know if it helps... it did in my case (but only after escalating to a dispute; you can do that after a couple of days)
.
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superuser1
Headphoneus Supremus
It's sad to see this happen. Brian is a great craftsman!
Yes, I agree. But he is clearly not able to run a business (or willing to run it properly)... the facebook page is also full of complaints.
Sounds like he needed to hire some additional staff to keep up with demand but tried to do it all himself. What a shame, I love my Starlight cable.
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