Yes, this is absolutely a problem... it was not a clear positive decision anyway, with those owning one remaining suspiciously silent upon my requests, and me liking the GH2 so much, I maybe had unrealistic expectations. Seeing them crushed that hard may be a bit too much to ever like the GS3000x.
I was just given the Grado reps official first aid procedure... will try later. If that doesn't help, I'll have to send it in. Lets see what happens then... but, as outlined above, I think it will be looking for a new owner once this is sorted out.
Very good question... I'd say, the statement was indifference towards their TOTL product. Which, again, raises the question how that driver matching to 0.05dB actually works... it it were to use many different frequencies I can hardly imagine that process not catching a defective driver. Plus they seem to not do a final check. Or did something happen on the way to me? But why would it impact only one driver then?
Lets see how this works out...
Matching physical appearance, though to balance all out this is the right cup: