Not directed to anyone. I used to feel that way but it's pointless sometimes to complain about people doing this or that really. I try to help regardless. Sometimes by the time the user can or even if there is an answer, I can answer them much faster, and it maybe even a more updated answer as things sometimes do change. Sure people can search but some are new users, some forget they can, some don't care etc. I try to be helpful none the less regardless.
It's funny on another thread I am following someone said the same thing "Use the search it's annoying for people to keep asking the same question(s)." Then 3 others jumped in and said the same thing making the user feel stupid. That user went quiet. Then a day later a newbie posted a question that has been answered many times, LOL. No one wanted to reply because people who followed the thread knew the answer, some didn't care to reply of course. I knew I could of easily said "Use the search" etc. and leave it at that, but I wanted them to feel welcome as the tread is extremely long and it can take some time to find an answer sometimes. Anyways in this case it was an easy key word "Art" would of worked, but there was a lot to read through. So I gave the answer and in addition explained how to use the search. Maybe they will use it next time maybe they won't. Either way it's a message board to help, either they can help themselves or other members can help too. I'm sure the next person will come along and do it again and someone will post "Use the search" again. It will never end really.
It's funny on another thread I am following someone said the same thing "Use the search it's annoying for people to keep asking the same question(s)." Then 3 others jumped in and said the same thing making the user feel stupid. That user went quiet. Then a day later a newbie posted a question that has been answered many times, LOL. No one wanted to reply because people who followed the thread knew the answer, some didn't care to reply of course. I knew I could of easily said "Use the search" etc. and leave it at that, but I wanted them to feel welcome as the tread is extremely long and it can take some time to find an answer sometimes. Anyways in this case it was an easy key word "Art" would of worked, but there was a lot to read through. So I gave the answer and in addition explained how to use the search. Maybe they will use it next time maybe they won't. Either way it's a message board to help, either they can help themselves or other members can help too. I'm sure the next person will come along and do it again and someone will post "Use the search" again. It will never end really.
