drey101
100+ Head-Fier
I'd just like to share my BGVP DMG story. It's a really great iem, really love the fit, the look and the sound.
However when I got it, I had a problem with the nozzles. Neither of the silver nozzles fit the right earbud, it would get stuck halfway and be a pain to remove.
After much back and forth with my seller about it, he promised to send me the silver nozzles with my next purchase with him, which I did. Fast forward a month, the seller forgot to package the silver nozzles.
I complained, and the platform told me I can claim full refund for the item but I really loved the DMG, so I gave the seller another chance. Another month's wait and luckily, this time he sent me the DMG silver nozzles, and one of the pair fits perfectly so I'm a happy clam.
Prior to receiving the replacement silver nozzles though, I tried to contact BGVP and it was difficult because they don't seem to respond to emails. I managed to contact them via their aliexpress store but they said they can't help and that they don't sell just the silver nozzles. They also said they do not sell the champagne nozzles as well.
In any case, my issue is resolved already, and I am happy that I can finally have my choice of filters between the three stock ones. Just sharing this coz I feel that QC for BGVP needs to be even better, because my item had that stamped paper of QC and it was meaningless as my DMG had issues right out of the box.
Gratuitous picture of my DMG with the silver on.
However when I got it, I had a problem with the nozzles. Neither of the silver nozzles fit the right earbud, it would get stuck halfway and be a pain to remove.
After much back and forth with my seller about it, he promised to send me the silver nozzles with my next purchase with him, which I did. Fast forward a month, the seller forgot to package the silver nozzles.
I complained, and the platform told me I can claim full refund for the item but I really loved the DMG, so I gave the seller another chance. Another month's wait and luckily, this time he sent me the DMG silver nozzles, and one of the pair fits perfectly so I'm a happy clam.
Prior to receiving the replacement silver nozzles though, I tried to contact BGVP and it was difficult because they don't seem to respond to emails. I managed to contact them via their aliexpress store but they said they can't help and that they don't sell just the silver nozzles. They also said they do not sell the champagne nozzles as well.
In any case, my issue is resolved already, and I am happy that I can finally have my choice of filters between the three stock ones. Just sharing this coz I feel that QC for BGVP needs to be even better, because my item had that stamped paper of QC and it was meaningless as my DMG had issues right out of the box.
Gratuitous picture of my DMG with the silver on.