Hidizs support are useless. They finally replied to my email regarding my missing leather case and armband with the request to take a picture of what I received so that they can check their records and see what to do.
I know what a leather case is, and if I was trying to get a free leather case out of them I would just take a picture of everything apart from a leather case. It proves nothing apart from make this whole process more frustrating and prolonged than it needs to be.
I’m going to just shout into the void and tag
@Hidizs Hk and
@kenloveme in this. If one of you accidentally see this and feel like making this process less frustrating and not put the final nail into the coffin of my long running support in your company, you may do so and surprise me.