haloxt
Headphoneus Supremus
- Joined
- Sep 26, 2008
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It's possible to overscrew it and push the contact too far up, or maybe it was not well-seated in there in the first place, or in other words, a manufacturer defect. If you can't manage to screw it in right, I would just ask for a replacement by Ultrasone or a refund from distributor.