I really don't understand why Trinity suddenly began to behave like this.
They put themselves behind the eight ball with the PM4. It was late in shipping and when it was received it had both QC issues as well as a sound signature that, was...well.....unexpected. Some liked it, a lot of others were disappointed.
If they were able to release the PM6 and Hunters on schedule, things may have held together. However, immediately following the PM4 disappointment, the PM6 and Hunters ran into major component and manufacturing delays. Trinity tried to mitigate these delays by throwing spaghetti against the wall in terms of design and materials change. Some stuck, others didn't, but none was going to be truly effective in shortening the manufacturing timeline and project costs were coming in well above what was initially budgeted for both of those products.
It's at this point I believe Trinity made their greatest mistakes. First, they didn't or couldn't take on more debt to finish the production of the product that was already sold. So to stem some of the bleeding from the PM6 and Hunter projects, they accelerated their follow up projects. The Master and the Air.
Learning lessons from the PM4, they created the Master. It had fewer QC issues and was probably closer to what they intended the PM4 to sound like. Also, by this time they also had a better handle on the cost of production, so they were able to make a better margin on the product, even when selling it at bargain prices. The Air was likely meant to be a small proof of concept project. Instead it was treated like a big product launch and even bundled with the PM6 to try and get as much capital as possible.
Here's where the milk began to curdle. Trinity not only encounters more setbacks with the PM6 and Hunter. But now they've run into problems with the Air as well. The dual antenna system works great in testing, but when you stick them in someone's ear it all goes to crap. To counter this, they pump up the amplitude of the transmitter at the cost of battery life. It helps a little, but there are still dropouts. Problem is, they've sunk a large portion of funds into production of components for these earphones and have thousands of aluminum shells with electronics that don't meet expectations. They try sending out a few of the subpar Airs to see if they can "get away with it" but quickly folks realize that something is wrong, so Trinity halts the Airs.
At this point Trinity is in a bind. They have some parts for 3 different lines PM6, Hunter, and Air. But no way of completing the production run of any of them. The Master seems to be selling well, so another future model similar to the Master is accelerated, the Icarus3. Since this was a hybrid headphone similar to the Master it was something they were familiar with and were able to budget and source it relatively easy.
This is where things get murky. Bob starts backing away. Jake starts insulting customers. There are long periods of radio silence. This new Kieran guy shows up. I think at this point the organizational snowball is just too big to stop it from rolling. They've finished the production run of the Icarus 3 and it's relatively successful. But the money from it and the Master were used to push out the last of the Hunter orders and some of the PM6.
There are some complexities I didn't go into with resellers and retail, and there are probably some things that went down differently than I said. But I'm willing to bet I'm at least 50% right on this.
Between Bob leaving, people asking for refunds, and general chaos, the coffers are almost empty and the reputation of the company is forever tarnished. It's kind of unclear where things are now. They probably have 1 person working there at most, maybe no one. Kieran might be someone doing things part time for them assembling the Airs by hand from the parts that were left over in those bins they once posted pictures of. Who knows.