Sennheiser HD 700: Officially Unveiled at CES 2012!
Jan 29, 2012 at 3:11 PM Post #1,308 of 3,545


Quote:
maybe little off-topic or 'late' (and its not 'personal' question!)-
i was always curious (i'm still...), why HP and other sound reproductive devices (like loudspeakers) measured sound graphs are 'compared-balanced' at 1000HZ (1Khz), at the same time everybody knows that  the 'typical human ear' (i.e. hearing) is most sensitive between 1 and 5 kHz (senitivity peak around 3-3,5Khz), so it would be logical to compare HP 'sound graphs' on basis of this knolidge  (not sure if it really helps on 'real world' situation)...
... But if we start to 'balance' different HP fr. graphs from this sensitivity area, then everything is changing (graphs are still same, but 'other' things are changing, sometimes quite radically, including 'subjective comparative interpretations' etc ...
And even measuring the frequency response to the real human ear is subjective process;  you cannot dismantle somebody's head and connect the ear to a CRO)
Sure, i understand that different persons have little different 'most sensitive area' in hearing and these differencies on individuals are complicating things even more, but let say, that somewhere 3Khz is the balancing 'spot' point for most individuals...
 
I'm afraid that rule of '1Khz' is mainly coming from 'audio-electronic field', but thats not strongest 'argument' for me!!!  

look here too:
http://www.silcom.com/~aludwig/EARS.htm
http://en.wikipedia.org/wiki/Equal-loudness_contour
http://www.dspguide.com/ch22/1.htm
http://hyperphysics.phy-astr.gsu.edu/hbase/sound/earsens.html
http://www.antonine-education.co.uk/Physics_A2/Options/Module_6/Topic_3/Topic_3.htm
http://www.audioholics.com/education/acoustics-principles/human-hearing-amplitude-sensitivity-part-1
http://wiki.answers.com/Q/Frequency_response_of_the_human_ear
http://www.sciencebuddies.org/science-fair-projects/project_ideas/HumBio_p011.shtml
http://www.phys.unsw.edu.au/jw/hearing.html
 
 
 
 
Originally Posted by purrin /img/forum/go_quote.gif
 
...
Finally my graphs should never be compared to those of others (HeadRoom, Innerfidelity, GoldenEars, etc.) Different measurement methodologies and compensating functions
....

 
 
Jan 29, 2012 at 5:13 PM Post #1,309 of 3,545


Quote:
The HD 700 is in the same dealer agreement as the HD 800 - priced so dealers can demo properly without on-line stores pulling the rug from under them when the dealer does all the work and the on-line store gets the sale.
 



I'm not sure the price fixing is going to help...   Going online still saves me sales tax and you get free shipping...   Sales tax on a $1500 item is quite a bit of money that can be saved.
 
I told one of our local hi end Audio shops the other day that I'd pay the $1500 price for the HD800
just to show him I'd support him for demo'ing the headset...  but I wasn't going to pay the sales tax.  He said no...  I said,  I tried to support the local guys, they balked, and I walked...  to the computer and put the order in...    The markup is 50%..  he lost a sale and a future customer...
 
 
 
Jan 29, 2012 at 10:55 PM Post #1,311 of 3,545


Quote:
I'm not sure the price fixing is going to help...   Going online still saves me sales tax and you get free shipping...   Sales tax on a $1500 item is quite a bit of money that can be saved.
 
I told one of our local hi end Audio shops the other day that I'd pay the $1500 price for the HD800
just to show him I'd support him for demo'ing the headset...  but I wasn't going to pay the sales tax.  He said no...  I said,  I tried to support the local guys, they balked, and I walked...  to the computer and put the order in...    The markup is 50%..  he lost a sale and a future customer...
 
 


I did that the other day to a customer because I could see it in his eyes he would buy it online lol! Either way, he wasn't a "customer"; he just wanted to hear some HD800's for his own conveniance.
 
Can't blame him though, they sound pretty good and it's not your everyday friend who has one for you to discover
 
 
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Jan 29, 2012 at 11:05 PM Post #1,312 of 3,545
I don't care what you think you see in the customer's eyes. If you can't provide a competitive pricing versus online, it's NOT the visitor's fault they don't become a customer - it's your fault (or whoever makes business decisions for your company). Feel free to keep that attitude towards potential customers though, it's your business and your livelihood at stake, not mine (thankfully!)
 
When you're ready to come back to earth though, you're going to have to deal with the fact that competition exists, one way or another -- and closing your eyes tightly and concentrating very hard will not wish your competitors away.
 
As far as I'm concerned any physical dealer that doesn't respond to the online economy deserves to go out of business. Economy changes. Technology changes. You either adapt and respond appropriately, or you starve to death. Such is life.
 
(If Sennheiser is making it impossible for physical stores to compete, then that's really stupid of them, and I feel sorry for audio shops that rely on HD800 sales in that case.)
 
Jan 30, 2012 at 1:12 AM Post #1,314 of 3,545
Well when someone off the bat comes in saying oh well I've seen them online for 900$, and asks me if he should buy it there, I go ahead and tell him with all honesty; yes, that's a great price for them and I cannot touch that price.
 
But when that same person then asks if he can try the headphones, the answer is no; there are many more customers that have a priority as they need my service.
 
You guys seem to think that the dismissal of one person is bad, but I've got many more people to help out; and they very much appreciate it, especially when I educate them on headphones.
 
It's not all about that one person
 
P.S ac500 I think you're way off, put yourself in the skin of a salesperson/audiophile who wants to educate people and help his customers but MOST of all earn an income on his sales. My methods are much more beneficial to me and the customers.
 
And it's never done in a snobbish matter
 
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Jan 30, 2012 at 1:16 AM Post #1,315 of 3,545
It sounded like you turn people away because they want to buy an HD800 for $1500 rather than for $1650. I just have to wonder how any physical store can stay in business sometimes with online stores being tax-free and effectively giving you 10% off by default. I know if I had a physical store I wouldn't expect to stay in business if I sold for 10% higher effectively than anyone else.
 
And if someone is telling you they can get a brand new HD800 for $900, then I don't blame you for not responding to that because it's obviously a lie.
 
Jan 30, 2012 at 1:18 AM Post #1,316 of 3,545


Quote:
It sounded like you turn people away because they want to buy an HD800 for $1500 rather than for $1650. I just have to wonder how any physical store can stay in business sometimes with online stores being tax-free and effectively giving you 10% off by default. I know if I had a physical store I wouldn't expect to stay in business if I sold for 10% higher effectively than anyone else.
 
And if someone is telling you they can get a brand new HD800 for $900, then I don't blame you for not responding to that because it's obviously a lie.



You're blaming a small business owner for taxes?
 
Jan 30, 2012 at 1:34 AM Post #1,318 of 3,545
 
 
 It's all fun and games with online sales until you get a warranty issue - how I wish I had a dollar upon hearing the woes of those who find
 themselves talking to an unresponsive inbox when a driver suddenly let's go.
 
 1) Mess and inconvenience of dealing with the distributor or HQ - check
 
 2) Freight there and back at your own cost + parcel insurance - check
 
 At that point any savings have gone up in smoke,
 
 No winners in this online vs brick and mortar discussion.
 
 
 
Jan 30, 2012 at 1:42 AM Post #1,319 of 3,545


Quote:
 
 
 It's all fun and games with online sales until you get a warranty issue - how I wish I had a dollar upon hearing the woes of those who find
 themselves talking to an unresponsive inbox when a driver suddenly let's go.
 
 1) Mess and inconvenience of dealing with the distributor or HQ - check
 
 2) Freight there and back at your own cost + parcel insurance - check
 
 At that point any savings have gone up in smoke,
 
 No winners in this online vs brick and mortar discussion.
 
 



 


Quote:
It sounded like you turn people away because they want to buy an HD800 for $1500 rather than for $1650. I just have to wonder how any physical store can stay in business sometimes with online stores being tax-free and effectively giving you 10% off by default. I know if I had a physical store I wouldn't expect to stay in business if I sold for 10% higher effectively than anyone else.
 
And if someone is telling you they can get a brand new HD800 for $900, then I don't blame you for not responding to that because it's obviously a lie.



There we go, Gwarmi already answered some of what I was going to say. Most customers who buy in shops these days are older adults, they have more disposable income and don't always do their research online. And as a salesperson, I always mention the possible warranty problems from buying online. We also offer our service to customers to take their headphones in and sending them to the company ourselves if they ever encounter problems with what they bought (most people don't like dealing with the companies directly as they find it too complicated with the email/phone calls and shipping of headphones).
 
And of course, we go by msrp, but often sell under that; so all in all, we do what we can for customer's and offer the best prices in the city.
 
This shop has been open since 1887, so there's a reason for it still being around! :p
 
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Jan 30, 2012 at 1:47 AM Post #1,320 of 3,545
But most audiophiles do tons of research online. As for warranty, Amazon.com will literally let you return anything pretty much no questions asked within 30 days. Anything beyond that, don't physical stores just revert to manufacturer warranty too? Also free 2 day shipping for those with Amazon Prime. As for extra service, that makes sense to me. That is one way you can be ahead of online services -- even ones as good as Amazon.
 

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