Baxide
100+ Head-Fier
- Joined
- May 7, 2012
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Under EU regulation customers can send back an item within a week and without any reason if they have bought over the internet. What is an online shop supposed to do with returned items that were sent back but are not faulty? Throw them away?
If buyers didn't abuse the system and only sent back items if there was a fault or it did not suit the purpose it was intended for, then life would be so much easier. But I know of people who order several items of the same type, ten test each one out against each other, and then send the ones back that they don't want. I even know of someone who bought a whole set of gear for his friends to play with during a weekend of gaming at his place. He even ordered several hifi systems to place all over the house and in the garden for that weekend. What would the sellers have thought of such an abuse of online ordering?
So before complaining that an item is not factory fresh, but that someone might have tried it out before, just think before you order and send something back. The retailer is losing money on that deal and has to make it up somehow. Maybe he does that by bumping up his prices so that he can even out his losses.
If buyers didn't abuse the system and only sent back items if there was a fault or it did not suit the purpose it was intended for, then life would be so much easier. But I know of people who order several items of the same type, ten test each one out against each other, and then send the ones back that they don't want. I even know of someone who bought a whole set of gear for his friends to play with during a weekend of gaming at his place. He even ordered several hifi systems to place all over the house and in the garden for that weekend. What would the sellers have thought of such an abuse of online ordering?
So before complaining that an item is not factory fresh, but that someone might have tried it out before, just think before you order and send something back. The retailer is losing money on that deal and has to make it up somehow. Maybe he does that by bumping up his prices so that he can even out his losses.