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Originally Posted by Citizen86 /img/forum/go_quote.gif
Audiophewl, I understand that you're upset, especially with the delay of your shipment and now it isn't working, and I don't mean any offense when I say this, but you have to still be a little more patient.
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More patient? It took him 2 weeks to mail me a faulty item. Even if I give him the benefit of the doubt on that front, he still sent it incomplete despite my emails being very specific about what I thought I was ordering. I was told it would ship early w/c 6th June, which is when I paid him. He failed to update me on a single occasion without me emailing him to enquire as to the whereabouts of my item - it finally shipped 19th June.
Other people are now starting to come out of the woodwork, having problems with him. Precisely how long should I give him the opportunity to ignore my emails(I've still not received a response to my last email) and empty his Paypal account? You also have to keep in mind that Paypal take 20 days before they even look at a dispute, going from previous experience. He has plenty of time to
"make good" the current situation.
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As far as I know, this is still just one guy or a very small group doing these orders, and you are trying to start a paypal dispute because he didn't answer your email on a saturday night (I think sunday there).
.I know it sucks and you possibly have to send your zero back, and that's no fun, but you can't be expecting people to be working 24/7. You should wait until monday or tuesday to be trying to open any type of paypal dispute. This is all IMO, just like the rest of head-fi : p |
The way things stand, the guy has all but disappeared having mailed me incomplete and faulty goods, with $186 of my money. That money is a fair amount of dough to me. He always responded within 24 hours before I sent him the money, and a little slower since then. Even on weekends.
Makes no odds if it's a team of one, or one-hundred. At the moment he's gone silent on me, after a problem arising. I'm not about to let that situation continue indefinitely, hence I started the dispute.
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Originally Posted by Penchum /img/forum/go_quote.gif
AP,
Sorry things haven't gone quite the way you wanted, or rather expected within a time frame. When a situation like this comes up, it is very knee jerk and common to "caution" others because of your perceived difficulty. The problem with that is, none of us can see what is happening on the other end. There is usually some "thing" that is delaying processes and we have no idea it even exists.
Thinking about time though, there is much going on over there right now, and I bet weekends are all used up doing things with families. Hang in there man. This kind of thing has been extremely rare, and it has always been taken care of. I can't imagine why yours wouldn't be taken care of too.
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Would it be better for me to keep quiet, and allow other people to continue dealing with him on the strength of previous feedback? This thread is full of honest feedback; I'm just continuing that trend.
If someone had a story like mine the week before I'd parted with my money, then I'd have sat on the fence a while so the situation could sort itself out. Had they kept quiet, I'd have been going into the situation totally-blind of others' current dealings with the guy.
I'm not trying to ruin his reputation, nor stop people doing business with him. But at the moment he's shafted me, and has been un-impressively quiet since I offered him the opportunity to make things good again.
I will gladly come in here and shout, in uppercase characters with a bold typeface, that he's decided to mail me another, complete with opamps, and collect the faulty unit. Heck, I'd even do it if he gave me an address to return the unit to. But at the moment the only updates are from my side of the fence, because they're the only updates coming from either party.
He may be in jail for being drunk and disorderly. He may have ran-off with my money whilst sending me an older, returned unit.
I don't know, and it wouldn't be fair on potential buyers for me to say nothing whilst being left in the dark.
Sorry for the big post, and I'm sorry if folk think I should have say on the fence before opening a dispute. But they do take 3 weeks for anything to happen, which IMO is plenty of time for the situation to resolve itself.
Cheers,
~Phewl.
