- Joined
- Mar 18, 2002
- Posts
- 11,958
- Likes
- 401
They have no idea who I am when I call. And as long as we are fixing spelling, it's their, not there.
Yes, I like all companies that bend over backwards for their customers and it pains me to see someone soil a company because they didn't get what they wanted, the second they wanted it.
If you were told that the only the president can issue refunds (it's his money) and this is the biggest week of every electronic company's season, I merely pointed out, that instead of airing your dirty laundry on the forums, how about, giving it a chance and waiting until CES is over. If it isn't resolved a week from now, then maybe I can see you getting all hot under the collar (writing in CAPS) instead of warning the public not to buy anything from this company. You were very excessive in you post.
I've seen the same thing happen to Whiplash, Ray Samuels, and other companies. Also, what day of the week did you call? Was it during normal business hours, or on a Saturday or Sunday, when someone shouldn't even be picking up the phone.
I just checked their hours on their website, and it states that business hours are Mon-Fri 9:30 am until 7:30 pm.
Bottom line is that if you would just give a company a chance to fix the problem under their guidelines, it might be a whole lot better than what you wrote. Some members here believe that our MOT's should be available 24/7. I know that I'm not, and I turn off my phone on weekends. Need time to heal, dude. It's a frantic world out there.
Yes, I like all companies that bend over backwards for their customers and it pains me to see someone soil a company because they didn't get what they wanted, the second they wanted it.
If you were told that the only the president can issue refunds (it's his money) and this is the biggest week of every electronic company's season, I merely pointed out, that instead of airing your dirty laundry on the forums, how about, giving it a chance and waiting until CES is over. If it isn't resolved a week from now, then maybe I can see you getting all hot under the collar (writing in CAPS) instead of warning the public not to buy anything from this company. You were very excessive in you post.
I've seen the same thing happen to Whiplash, Ray Samuels, and other companies. Also, what day of the week did you call? Was it during normal business hours, or on a Saturday or Sunday, when someone shouldn't even be picking up the phone.
I just checked their hours on their website, and it states that business hours are Mon-Fri 9:30 am until 7:30 pm.
Bottom line is that if you would just give a company a chance to fix the problem under their guidelines, it might be a whole lot better than what you wrote. Some members here believe that our MOT's should be available 24/7. I know that I'm not, and I turn off my phone on weekends. Need time to heal, dude. It's a frantic world out there.