stuck limo
Formerly with Light Harmonic/LH Labs
- Joined
- Feb 6, 2016
- Posts
- 1,983
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Still waiting on my Geek Out V2a upgrade order 3031. I shipped it on July 2nd to the Reserve Drive address in Roseville that was popping up on their website at the time. It arrived there on July 5th and then took 11days for USPS to reroute. I was assured by Manny 6 weeks ago that I wouldn't be penalized for believing the links on the website (which Manny had corrected AFTER I complained about it on July 5th). No responses yet to various emails or support tickets in the past several weeks (but my online support registration at LH Labs has had problems for months which I also had requested assistance with and received no responses). If anyone at LH Labs is listening, please get back to me on here or at Ranthor1@aol.com.
Their Customer Service is horrible. A friend of mine had to actually dispute the charges on his card because LH Labs (despite repeated promises) would not refund him. He said it's only the second time in his life he's had to dispute a charge.