Marshal Banana
100+ Head-Fier
- Joined
- Jun 3, 2009
- Posts
- 208
- Likes
- 92
Quote:
You did the right choice, in my opinion. There is so many serious and professional CIEM companies out there with a far better customer service than JH Audio.
I'm still dealing with their after service for my imbalance issue, and it's a pain in the a**. They almost ignored the detailed explanation I wrote down, and are still telling me it might be the internal components. I feel they will send me back my JH13 and I will still have the same issue...great!
I sent them another email stating that I would just get another brand, as I am sick and tired of companies not responding to emails, and treating their clients like idiots. I mean, 1200 for earphones, and not even a response to an email. That is ridiculous.
You did the right choice, in my opinion. There is so many serious and professional CIEM companies out there with a far better customer service than JH Audio.
I'm still dealing with their after service for my imbalance issue, and it's a pain in the a**. They almost ignored the detailed explanation I wrote down, and are still telling me it might be the internal components. I feel they will send me back my JH13 and I will still have the same issue...great!