Greetings all, and I know that you are sorry about my wallet!
I ordered my JH13s on 5 Jan, and finally had a chance to get molds done on the 18th. Overnited them to JH Audio, and called and left a message about the odd anatomy of my right ear (post tympanoplasty and partial ossicular chain reconnstruction), and to talk with someone there about any issues this might presnt.
They received my molds on the 19th, and Jerry himself called me back. I was scrubbed-in, and couldn't take the call, but called back 2 minutes after closing time for JH Audio. Left a voicemail, and did not expect anyone to answer, but Jerry called me back, 30 seconds later. He told me to call back the next morning, by which time he would have my molds in my lab. He also was willing to discuss the JH13 vs JH16 question to my satisfaction. His opinion is that for audiophile use, the JH13s are better. He states that the JH16s will be about 2dB louder in deep bass, and that this really is only useful in monitoring in the live settings. For listening to high-quality, prerecorded music on good equipment, he recommends, and uses the JH13s. After this discussion, I did not feel in any way compelled to change my order.
The next day, he inspected my molds as promised, and reassured me that my slightly odd anatomy would not present any problems. As of the 22nd, my JH13s are "in the lab," so I expect them sometime late next week.
Sorry about the long story, but I felt the need to highlight the professionalism and kindness of Jerry Harvey and his company. I will buy from JH Audio again, if their product is 1/10th as good as their service!
I can't wait to hear them. I expect that they will be considerably better than my Klipsch Custom 3s. I have the Whiplash TWag cable already, and my ALO Rx is nicely burned-in by now.
Best regards,
Mike