I chose "uncomfortable" to mean that I can hold it when using it in class A mode at medium volume with the screen on, but not for very long and never hot enough to burn me. It's fine in AB mode so no problem as I expect class A to run hotter.
Having had the Pro II for a couple of weeks now, the button placement is the biggest annoyance for me but there's nothing to be done about that. Otherwise I really like the device and particularly its sound, the only problems I've come across are:
* When I start my Solitaire or Sudoku apps while music is playing, the music stops and I've yet to find an easy way of restarting it (pressing play doesn't, although after a while it sometimes does). This is so when using Hiby Music, UAPP and Amazon Music but doesn't happen on my phones so it is a bug as it was the same with the Gen III I had previously.
* I wish the EQ/PEQ sections could be moved to system-wide. I currently have 4 different EQs to adjust when one would make much more sense. I sincerely hope this can be achieved, especially as UAPP (correctly) reduces the volume after EQ while Hiby Music and Amazon Music don't so I am surprised by higher than expected volume when I switch.
* There is a lot of lag with Bluetooth. If I try to use the Pro II to play videos on my PC wirelessly through it I have experienced up to 12 seconds delay. Devices like the Qudelix 5K manage it with very little lag so it must be possible. Is there a reason why DAPs struggle with this?
* I have had a few crashes with this and the Gen III - I left the Gen III powered on and charging and came back to it to find it completely dead (support told me about pressing Power and Next together for a few seconds and that brought it back to life); a similar thing happened with the Pro II when I left it powered off and charging once; and it completely hung while I was using it once, but it is a new device so I allow for a few bugs.
* Battery life isn't great; I used to leave my Gen III on all the time and it would lose very little charge but I'm having to switch the Pro II off between (daily) uses. I knew about this in advance and it doesn't take long to boot so it's not a deal-breaker but when it's sitting idle it shouldn't drain that much.
The clear case I posted about earlier has transformed using this thing, no more accidentally pressed buttons, no more fumbling in the dark, and it feels more comfortable in my hand. I'm sure they cost next to nothing to produce so Hiby really should include one as they do with the Gen III, I'd have preferred it to the leather case.
All that said, the Pro II is my end-game DAP and it gives me a great deal of listening pleasure. I would happily recommend it to anyone interested.