[Joe Bloggs]

Hiby does not support users who have bought the R6. I have gone through the supposed update process many times on my Windows 10 system and other laptops. I was unable to see the listing in the Device Manager step for Com?

I have 4 other DAP player 2 from A&K, Shanling and FIIO. All have OTA firmware updates. The Hiby support team is clueless with support after the sell.

My advice do not buy a Hiby product until they turn this around.

There had been several OTA updates to the R6 before the flash update. You may consider the possibility that if other manufacturers have exhausted the possibilities of OTA upgrades, they may have End-of-Lifed the product already in terms of firmware updates...

For your problem, refer to the guide at https://www.head-fi.org/threads/hib...unded-indiegogo.852042/page-349#post-14703786 and pay attention to the following points:
1. Make sure that you have contacted and initiated the R6 properly:
"Connect the R6 to the computer using a good USB cable (no intermittent connections please!) while powered OFF. Wait until the HiBy logo passes and the charge animation shows up. Then press and hold the volume + and – buttons, then, while still holding those two buttons, start holding the power button as well. (Official instruction is simply to press and hold these three buttons at the same time. But if you press the power button before the volume buttons are held down, the device may not enter the right mode.) If successful, the R6 screen should flash the logo quickly and then go completely dark. Now you may release all buttons."

2. After this, please allow a minute or two wait time for Windows to install drivers before the Qualcomm HS-USB QDLoader 9008 (COM(something)) appears in Device Manager.

 

[Joe Bloggs]

Hi @Joe Bloggs , would you please share the file? For some reason anytime I want to update via OTA I get error while installing new firmware. I had the same issue with previous updates as well and I needed to download file into R6 storage and update it locally.

What is your current firmware version?

 

[Plej]

What is your current firmware version?

1.12GBeta, Hiby R6, android 8.1.0

 

[Joe Bloggs]

1.12GBeta, Hiby R6, android 8.1.0

Here you go: https://drive.google.com/open?id=12bJCCWWQNZRiSSmtJol64QSmU6wW9cuh

It can be used to update to the latest, from any version of Oreo firmware.

 

[Plej]

Here you go: https://drive.google.com/open?id=12bJCCWWQNZRiSSmtJol64QSmU6wW9cuh

Thank you once again, Joe. Your help is priceless.

 

[Zune]

I've held my breath and completed a firmware upgrade and so far all seems ok. It appears to me that the music scan is quicker but that might be my imagination. Thanks to all at HiBy

 

[Plej]

I am not able to connect with Hiby via bluetooth and send music to it from my Pixel 3 mobile, it keeps disconnecting. Both devices show that they are paired tho. Anyone having same issue?

EDIT\\ False alarm, it works. You just need to first go to "Bluetooth Input" mode and then search for the device from music source. I paired devices before going to "Bluetooth Input" mode.

 

[Starlights]

hello,
wanna ask, how do you delete other account google on hiby r6 ?
and when im trying login my account there's always pop up error when im click I agree "there was a problem communicating with google servers. try again later"
my network & wifi have no problem. so i cant login to the playstore on my hiby r6.
thank you

 

[Joe Bloggs]

hello,
wanna ask, how do you delete other account google on hiby r6 ?
and when im trying login my account there's always pop up error when im click I agree "there was a problem communicating with google servers. try again later"
my network & wifi have no problem. so i cant login to the playstore on my hiby r6.
thank you

Try clearing the data store of Google Play Store and Google Play Services in Settings->Apps.

 

[MarkGL]

Hello all...

Has anybody experienced a screen defect where small grey lines appear at the edge of the screen? They don't disappear when the R6 is switched off so there's not much I can do about it but thought I'd see if anybody else has had the same issue?

 

[Starlights]

Try clearing the data store of Google Play Store and Google Play Services in Settings->Apps.

nevermind.
problem solved by updating the os via ota.
thank you for the reply.

 

[BSV2007]

Archive HiBy_R6Int_20190218085608_8.1_user_update.zip in the official firmware repository seems to be broken...

 

[Joe Bloggs]

Archive HiBy_R6Int_20190218085608_8.1_user_update.zip in the official firmware repository seems to be broken...

May I know what your intended usage is? Going by the name of that link, doesn't sound like a file you can use to roll back firmware.

 

[BSV2007]

May I know what your intended usage is? Going by the name of that link, doesn't sound like a file you can use to roll back firmware.

This is the full link to the file: https://drive.google.com/open?id=1NauS8WUepkhKfXDW2s2n-pFZAnItHndl
I thought that this file can be used to rollback the firmware to version 1.12G via preliminary install of the initial Oreo release. Am I correct?

 

[Joe Bloggs]

This is the full link to the file: https://drive.google.com/open?id=1NauS8WUepkhKfXDW2s2n-pFZAnItHndl
I thought that this file can be used to rollback the firmware to version 1.12G via preliminary install of the initial Oreo release. Am I correct?

Oh, now that I look closer at it--this is from the free "up and down" repository where any of the 8.x files can be used to upgrade / downgrade directly from any Oreo version.

You're getting an error when trying to flash this?