[Headphoner]

Quote:

Many owners of the HE500 report that the point at which the cable connects to the phone is fragile and often breaks.  Has Hifiman fixed this problem?

Eric, do you have a reply?

 

[conquerator2]

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[conquerator2]

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[conquerator2]

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[conquerator2]

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[conquerator2]

Eric, do you have a reply?

No to my knowledge it is not fixed but if you treat the HP well then it should not be an issue... If anything, the cable is more fragile

 

[jsaliga]

Quote:

I placed an order on Tuesday morning for a pair HE-400s and still don't know when I can expect my order to ship.  What is the typical turnaround for orders?  I don't necessarily expect my stuff right away, but I am disappointed that I still don't have a ship date after nearly four days of waiting.
 
--Jerome
 

 
I received a tracking number via email this morning after asking Head-Direct about it a second time on Friday.  My order was shipped via FedEx from Hong Kong and I will have it tomorrow.
 
--Jerome

 

[jerg]

Quote:

 
I received a tracking number via email this morning after asking Head-Direct about it a second time on Friday.  My order was shipped via FedEx from Hong Kong and I will have it tomorrow.
 
--Jerome

Yeah, Head-direct likes to ship way earlier than they notify you that they've shipped already 

 

[jsaliga]

Thanks.  FedEx delivered my headphones a few minutes ago.  Now that I know what to expect it won't be an issue next time.

 
--Jerome

 

[Sourcesys]

Is there a new version of the HE-500 silver cable?
Mine broke and I wanted as replacement the HE-400 cable but was told that there is a new version which is improved.

Would really love to keep that headphone for as long as possible

 

[conquerator2]

Quote:

Is there a new version of the HE-500 silver cable?
Mine broke and I wanted as replacement the HE-400 cable but was told that there is a new version which is improved.

Would really love to keep that headphone for as long as possible

 
Sounds interesting. Would like to know more as well.

 

[TeamHiFiMAN]

I haven't heard that there would be a new version of HE-500 silver cable till now. 

 

[TeamHiFiMAN]

Quote:

-.- did all of the above before reading only for US residents lol

Hi, not quite clear about your question. They are not only for US residents. 

 

[kyoshiro]

Quote:

Hi, not quite clear about your question. They are not only for US residents. 

That account is either spamming or the guy is high lol.

 

[Sourcesys]

After one week sending my warranty recipe to the support, for a cable replacement, still no answer!