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Head-Direct / HIFIMAN Customer Service TEAM

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  1. TeamHiFiMAN
    Hello Everybody,
     
    We are the Customer Service Team of Head-Direct Corp. (Hifiman) We are here providing any info. of our products.
    www.head-direct.com
    http://stores.ebay.com/headdirect
    http://www.amazon.com/gp/browse.html?ie=UTF8&marketplaceID=ATVPDKIKX0DER&me=A1GH37DDIGH3L6
     
    Besides, any problems from you MUST be resolved immediately from us. Just because we are the BEST team of customer service, you MUST be served with the best service.
    We are going to be here anytime for your inquiry, so feel free to ask any of us. 
    Moreover, if you really are an audiophile or player fans, and always searching for any news and info. of our new products or any update, click the link for more answers: http://hifiman.com/Blog/
    Or email us at:customerservice@head-direct.com
    We all appreciate it.
     
    BEST REGARDS,
    Head-Direct Customer Service TEAM
     
    HiFiMAN Innovating the art of listening. Stay updated on HiFiMAN at their sponsor page on Head-Fi.
     
    http://hifiman.com
  2. wilzc
    AWWWW YEAHHHH!!!!
     
     
    Btw, I've got an old production HE-500. I haven't really abused it or used it too much but the paint on my Y-Yoke/Gimbals that are originally black have all but deteriorated. Now it looks a little retarded. What kind of paint do you all recommend me to use for a future repaint job whenever I find the time to do some touch up.
     
    Or does head-direct sell replacement metal yoke's for the HE-500. I hear the newer models have a much better paint finish that doesn't just..  chip off with the wind.
     
  3. TeamHiFiMAN
    It's PE Light Oil Painting.
     
    HiFiMAN Innovating the art of listening. Stay updated on HiFiMAN at their sponsor page on Head-Fi.
     
    http://hifiman.com
  4. jerg Contributor
    Hi!
     
    Has there been another unannounced driver revision change for HE400?
     
    I sent my old HE400 (made in May I think) with translucent white drivers back because it had a buzzing issue, and the new pair has sandy yellow plastic drivers and seems to sound brighter in the treble.
     
    Thanks.
     
     
     
    Edit:
     
     
    Older driver
    686698.jpg
     
     
    New driver
    686760.jpg
     
  5. MattTCG
    +1 on the inquiry on the driver change.
     
    thanks...and welcome aboard!!
     
  6. sayh
    Hi Eric,
    I was changing earpads for the HE-6, and i realised there was this deteriorated foam on the grille, both sides.
    Does the foam padding on HE-6 serve any specifc function? It is sticked onto the grille before the driver.
    I have since removed and cleanup that sticky mess, which seems does not affect anything, but i do feel the mids suffered a little or it could be just me.
    Please advise.
     
  7. preproman
    Quote:
     
     
    I though you guys was gong to be here immediately?  It's been a full day with no response to the above questions.  We want fast service..
     
     
     
    Thisisheadfi.jpg
     
  8. MattTCG
    ^^ easy...easy. Let's be nice to the new guys. [​IMG]
     
  9. zenpunk
    Another question about getting spare parts for a HE-6. I am after a couple of thin plastic rings, the one that hold the grill at the back/outside of the driver. I have sent emails to head-direct website but everytime you direct me to the ear cushions. [​IMG]..language barrier I guess...Is their a part number for those rings? Thanks
     
  10. TeamHiFiMAN
     
    Jerg & MattTCG,
     
    We recently made some small adjustments on some parts of the driver. 
    The new driver you are referring to is the latest version.
     
    HiFiMAN Innovating the art of listening. Stay updated on HiFiMAN at their sponsor page on Head-Fi.
     
    http://hifiman.com
  11. TeamHiFiMAN
    Sorry, dude.
    All the questions so far MUST be professionally resolved by us.
    Sorry for the delay.
    Regards.
     
    HiFiMAN Innovating the art of listening. Stay updated on HiFiMAN at their sponsor page on Head-Fi.
     
    http://hifiman.com
  12. TeamHiFiMAN
    So nice of you, a lot of thanks.
    Solute you, buddy.
     
    HiFiMAN Innovating the art of listening. Stay updated on HiFiMAN at their sponsor page on Head-Fi.
     
    http://hifiman.com
  13. TeamHiFiMAN
    Quote:
     
    So nice of you, a lot of thanks.
    Solute you, buddy.
     
    HiFiMAN Innovating the art of listening. Stay updated on HiFiMAN at their sponsor page on Head-Fi.
     
    http://hifiman.com
  14. TeamHiFiMAN
    Quote:
     
    Sorry, dude.
    All the questions so far MUST be professionally resolved by us.
    Sorry for the delay.
    Regards.
     
    HiFiMAN Innovating the art of listening. Stay updated on HiFiMAN at their sponsor page on Head-Fi.
     
    http://hifiman.com
  15. IcedTea
    Quote:
    What kind of tweaks did you guys do if you don't mind me asking?
     
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