[kongmw]

Just got the email stating that the Crack kit price is going up in a week. Maybe I should just order a second one as a back up? LOL

 

[lextek]

 
Quote:

Just got the email stating that the Crack kit price is going up in a week. Maybe I should just order a second one as a back up? LOL

 
Yup me too.  Love my Crack.  Speedball going up too.  Think I'll order soon. Anyway the Crack is worth it at almost any price.

 

[Draygonn]

Maybe I should just order a second one as a back up? LOL

MonoBlock Cracks! Muahhahhaha

 

[lextek]

Just placed my Speedball order.   Taking my Crack to a new level!

 

[Ultrainferno]

I have to admit not having read the full thread but what is wrong with their customer service? I've emailed them 4 times in the last 5 months and haven't gotten one single reply, it makes it kind of hard to order (when needing something special). I hope this is just the case for me alone, seems everyone is very happy with Bottlehead (which is good)
 
And now with the price increase, I doubt I'll ever get one at all. Bummer

 

[liamstrain]

How much do they expect the price to rise?
 
Edit - found the note on the Bottlehead page. 

 

[Doc B.]

Quote:

I have to admit not having read the full thread but what is wrong with their customer service? I've emailed them 4 times in the last 5 months and haven't gotten one single reply, it makes it kind of hard to order (when needing something special). I hope this is just the case for me alone, seems everyone is very happy with Bottlehead (which is good)
 
And now with the price increase, I doubt I'll ever get one at all. Bummer

I'm sorry you have not received a response. As I don't know what your email address is it's difficult for me to try to work out what is happening. Perhaps a PM would get through to us. 

 

[Draygonn]

I have to admit not having read the full thread but what is wrong with their customer service? I've emailed them 4 times in the last 5 months and haven't gotten one single reply, it makes it kind of hard to order (when needing something special). I hope this is just the case for me alone, seems everyone is very happy with Bottlehead (which is good)

And now with the price increase, I doubt I'll ever get one at all. Bummer

I've always had prompt replies from Eileeen. She was very helpful when I needed replacement parts.

Anyone who wants a Crack has until the 12th to get it at the 219 price. Still good value at 279 but not as much of steal. This is one hell of an amp.

 

[mosshorn]

I emailed for a replacement part and didn't receive a reply, but I also called so I just kind of assumed that's what happened. They are a great bunch of people though, so don't lose faith, it's probably some email junk
Quote:

I have to admit not having read the full thread but what is wrong with their customer service? I've emailed them 4 times in the last 5 months and haven't gotten one single reply, it makes it kind of hard to order (when needing something special). I hope this is just the case for me alone, seems everyone is very happy with Bottlehead (which is good)
 
And now with the price increase, I doubt I'll ever get one at all. Bummer

 

 

[kongmw]

Quote:

I have to admit not having read the full thread but what is wrong with their customer service? I've emailed them 4 times in the last 5 months and haven't gotten one single reply, it makes it kind of hard to order (when needing something special). I hope this is just the case for me alone, seems everyone is very happy with Bottlehead (which is good)
 
And now with the price increase, I doubt I'll ever get one at all. Bummer

I can almost guarantee you that it's just your case alone, as I'd never seen anyone complain anything about Bottlehead, and their customer service has always been beyond excellent. That I can attest myself.
 
Easiest way is to give them a call during their business hours. 
 

 

[Ultrainferno]

Quote:

I can almost guarantee you that it's just your case alone, as I'd never seen anyone complain anything about Bottlehead, and their customer service has always been beyond excellent. That I can attest myself.
 
Easiest way is to give them a call during their business hours. 
 

I'm contacting the good sir from Bottlehead via PM right now!
Giving a call isn't always easy when there is like a 10 hour time difference or so
 

 

[kongmw]

Quote:

I'm contacting the good sir from Bottlehead via PM right now!
Giving a call isn't always easy when there is like a 10 hour time difference or so
 

ahhh... Sorry I missed the upper right corner on your post: "Location: Country of chocolate and beer"

 

[liamstrain]

My tax refund came quicker than I expected, so I could place the order before the price boost. Huzzah. 
 
I'll be joining you all soon. 

 

[Ultrainferno]

Just a quick post to say everything finally is sorted out with Bottlehead. Doc B and queen are really nice!
Now let's hope the Cracks get here soon. Not sure if my customs dpt will like reading "Crack" on the Invoice

 

[lextek]

Little quiet at this Crack house.  Figured out how to post photos from iPad.  Here are some showing the right angle connections.
 
 
.