Sigh.... I wasn't going to jump back into the fray on the whole "they told me 20 days and it took 30" thing, but sheesh! We are buying a custom, hand made product, made to fit individual ears, with impressions taken by a 3rd party, all parties likely never to all meet - Well, I guess ear owners and audiologist will meet... There will be fit issues!
And Sheesh again - 1964 Ears is a small company, just starting out. They seem to be working their .....'s off to keep up. Are they missing completion date estimates? I bet they are, try as they might to get them right! Heck, they probably really need one person dedicated just to answering emails from edgy head-fiers! If you want instant gratification, order universal iem's from a big company and a big retailer.
I'm not generally an apologist, but I have been treated graciously at every turn by everyone at 1964 Ears, in spite of the fact that they are buried with orders. Seveal pleasant emails with Aleksey, a pleasant phone conversation with Vitaliy. At day 25 or so (and I ordered when 15 to 20 business days was the quote), I sent them an email, just politely inquiring status, and let it slip that my birthday was the next Tuesday (this was a Thursday). On Sunday, I get an email telling me that my quads are done, and will ship overnight on Monday. On Tuesday (my birthday) I get a package at work with my quads, a happy birthday note from Aleksey, and a $10 iTunes gift certificate. They spent $21 to overnight them to me. I don't think margins are all that high on customs - that was a nice gesture.
(For the record, I had sent them an email a week or so earlier, telling them to take whatever time they needed to get mine done, and send me a pair that they would be proud to send, and I would be proud to own.)
My impression to date, is that 1964 Ears is a group of very nice folks that make a very high value product, and are trying really hard to keep up with a welcome flood of business.
I'll likely have continued interaction, as I am considering a refit - left is very slightly loose, and seal will break on a big yawn or smile. (I'm not completely decided, I'll continue to evaluate.)
Side note on fit - Watch the position of the memory wire - if it pushes against head or ear, it can exert enough leverage to make the seal easier to break. I have had much better seal once I figured out to position the memory wire sort of out in space between head and ear.
All right, enough cranking and rambling.... Back to my quads. The more I listen to them, the more I like them, and the less I mess around with EQ. It is a very true and nice signature, with mild bass boost. Very musical.
