Good suggestions. Yes, we will offer compensation and can do either money and/or product.    Peter

HiFiMAN will be exhibiting at So Cal CanJam 2017. One of our team members, Angel Resto, won't be able to join us there so we are looking for an experienced HeadFier to help us at our booth.    We will need that individual to assist us both days and ideally in setup and tear down.    Anyone...

HiFiMAN will be at this meet. My colleague Angel Resto will be there. By then, Edition 6 and RE2000 will be finished and by then, may even have something else to show. 

HiFiMAN has exceptional customer service. You can find many positive threads on Head-Fi that support that.    If you have any issues, simply email customerservice@hifiman.com and they will take care of you.    Peter

Angel Resto from HiFiMAN will be there with a number of HiFiMAN products to demo. Stereo Exchange is the dealer and sales will be handled through them. They have told us that they will have some good deals on the day of the event.    Peter

If you live in the New York City metro area, come to Stereo Exchange on Wednesday June 22. Hours will be 11am to 7:30pm.   The theme will be portable audio or as they call it "Stereo To Go" featuring the latest products from the store's top vendors with many company representatives on hand to...

The event hours are 11a to 7:30p. Jack and Fang are expected to be there the entire time. Fang is bringing a Shangri-La headphone with him. and it will run through a Woo Audio ES amp.   Stereo Exchange tells me they have had a strong response to the event so we expect to be busy.    Hope to...

HiFiMAN recommends not driving the HEX with a large power amplifier. It pairs better with a modest amp. Chord Mojo and HEX is a very nice combination.   Peter

You may be correct for China but Fang Bian is what he goes by in the U.S.    Peter

Thursday March 17 at Stereo Exchange in NYC, Woo Audio is introducing their great line of headphone amplifiers at a special event from 11a to 7:30p. All are welcome.    On hand, will be Jack Wu himself to discuss and demonstrate his award-winning amplifiers and answer any questions. Stereo...

Thank you for your positive comments.   Peter

HiFiMAN stands behind their products. I use the RE400i with my iPhone and it works great.   Peter 

HiFiMAN takes great pride in our customer service and support. Unfortunately, even the best companies cannot satisfy 100% of everyone 100% of the time. In addition, there are two sides to every story.   Judge brands by all of the feedback that is posted. HiFiMAN has a very good reputation for...

What Fang intended to say was that Edition X is a flagship headphone for HiFiMAN not the flagship. HE1000 of course is "the" flagship at least for now. :)   Peter

My pleasure. What I am trying to find out is when the change occurred so owners might have a sense of which version they have. I was told by HifiMAN that the different is subtle.    Peter

Yes, that is the reason for the change. Slightly more open, better soundstage and more detail. Also a little lighter without the backing plate.   Peter

Okay, I confirmed that th early HE560s with wood ear cups were sold on a pre-order basis. We found that the wood was cracking so we recalled them to replace with new design which has been very reliable.   A few of the original buyers did not return their phones for whatever reason. We believe...

Yep, we recalled all of the ones with wood ear cups because of cracking. What I will find out is if they were preproduction or they were the first ones sold on a pre-order basis. We wanted to replace them with the design but as noted some would not send them back.    The original question was...

I am researching this. I recall that the HE560 with wood ear cups was preproduction only and that only and that by the time we had loaned HE560 into the market last summer, it was black with wood trim.   Rather than rely on memory, I will get more information and give you an update.   Peter 

Hi, this is Peter from HiFiMAN. Here is what I suggest:   You should find out if this is a dealer or another consumer that is selling the headphone.   How old is the headphone? Is it one of the early samples with the ear cup made of wood or a later version with wood trim?   A preproduction...

Does Gustard cut the Mustard? Sorry.... I couldn't resist. 

Robert, I would describe the output as too loud to be sitting next to someone on an airplane but they will not be audible in another room. The output drops off rapidly as you move away from the phones. 

What might that be? 

Yes, Eric will have HE-1000 there. 

HiFiMAN will be there and will need one table. Eric Ming looks forward to seeing everyone.   Peter