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Thanks. To be honest, the woman I spoke to could have just been a receptionist. I hope she was just that!
HHA can do impressions and complete the order which is why they are the most appealing. I prefer visiting an actual dealer rather than online contact to begin with. Especially at that price.
It's either the ES5 or W4's, RWA iMod and Portable Amp.
Money. Money. Money.
I think you need to speak to someone who knows what they're talking about at HHA ... I'm pretty certain the woman you spoke to is wrong.
Someone from the UK already posted pictures of their ES5 which they purchased from HHA. They cost him £950 inclusive. You can see pictures of them on page 58 of this thhread.
themp3company.co.uk sell the ES5 for £1000 but I'm not sure if that is inclusive of ear impressions and custom artwork.
I very much doubt there would be any problem getting them made in different colours for each ear.