Mcberto
100+ Head-Fier
- Joined
- Sep 25, 2011
- Posts
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My Mircales arrive tomorrow!
My Mircales arrive tomorrow!
Have you received your miracles?
I understand and maybe I did not state it clearly.
Hey Psygeist, I'd like to know too!did you get and impressions please.
Well from the day the lab first received them around 20 days?
I shipped them the cheap way (USPS) but that alone took a month to arrive to their lab.
I suggest you just swallow the expensive shipping cost and ship them fast and reliably through Fedex or UPS.
Not yet. I guess it may get delayed further. It's been a long wait since they received my ear impressions.
Well from the day the lab first received them around 20 days?
I shipped them the cheap way (USPS) but that alone took a month to arrive to their lab.
I suggest you just swallow the expensive shipping cost and ship them fast and reliably through Fedex or UPS.
Not yet. I guess it may get delayed further. It's been a long wait since they received my ear impressions.
You must've have a lot of patience and time to wait that long.
Hope it gets done soon. Did they give any reason why it got delayed?
Hope it gets done soon. Did they give any reason why it got delayed?
Have you contacted UM Global? I just sent my impressions away yesterday. I'm banking on the 4 (I think) week turnaround.
Originally Posted by UniqueMelodyAus /img/forum/go_quote.gif
We also ask that you would please be fair in your assessment of wait times. Unfortunately we often experience that a lot of our clients send impressions and begin their count down. Unfortunately some postal services can be excruciating slow and we simply can't be held responsible for slow turn around times when we are at the mercy of courier companies. This is why we always recommend good courier services rather than postal services. All UM Global representatives use FedEX, DHL, UPS, ECI or EMS services.
Also note that you are only talking to UMGlobal when you email any of our representatives at sales@uniquemelody.co or any of our international distributors in Indonesia (.co.id), Philippines (.com.ph), Brazil (.co), UK (The Headphone Company) or Australia (.com.au). There are no other email addresses that represent UMGlobal. Please also be fair and include this in your assessment if you have been in direct contact with other distributors or direct to UMLab.
Currently we are turning around IEM's in 3.5 weeks from the date impressions arrive at UMLab for 80% of our Australian clients. 95% of our clients are receiving their IEM's within 6 weeks of dropping their impressions off at our office here in Australia.
UniqueMelodyAus: Thank you for your frequent and informative posts. I ordered a Miracle, and The Headphone Company received my impressions on August 20th. I assume they sent them on the same or next day, and I will get them in 4-6 weeks from then. Do you think it would be possible for UM China to email the customer or the relevant representative 1) when they receive the impressions, and 2) at about the 4 week point if they haven't dispatched them by then? Not a major point, I know, but it should help to keep us happy.
" am pretty sure that I put 3 copies of the order paper and return shipping label inside the package"
Oh oh are we supposed to have included a return label?
I did not read this. Did I miss it?