[inter voice]

Quote:

Im more worried about Frank health getting lack of sleep and rest because he got busier. Hope you find a solution Frank

+1.  Hope Frank will soon find a solution to cope with the ever increasing demand of his Toxic cables.  Of course not the least health is the most important thing of all.

 

[john777]

Im more worried about Frank health getting lack of sleep and rest because he got busier. Hope you find a solution Frank

Yes, I agree 110%...

I have long-term health problems and I do not envy Frank's workload. To help, I have not placed any orders, though I dearly want a SW pair of interconnect and headphone cable for my HE-500s.

 

[lin0003]

Quote:

Im more worried about Frank health getting lack of sleep and rest because he got busier. Hope you find a solution Frank

Exactly! He does need to sleep and he takes a long time to make each cable because of the build quality. Once his backlog is cleared up, I will order some stuff!

 

[hifimanrookie]

I am in the same boat as u guys...had to wait for a very long time as u know...but ..and am not kidding or trying to market something..the cable i have is out of this world beautiful made and sounds heavenly... IT IS WORTH EVERY MINUTE I WAITED FOR IT...and i will do it again later next year...i on,y hope frank can cope with the succes he now has.. I mean his health...i know how it is sleeping only a few hours a day to finish projects in time..and frank has that since he began now..hope he has more help now to cope with his backlog..as we dont want him to break down or something because of the high workload.. if i was living closer by i would offer myself to help him for free for a few hours a week..if that would help him out to clear out his huge backlog..but i know he is doing an almost inhuman possible job in clearing out his backlog..i have faith in him..and so should u guys..we all know he is a perfectionist..so he dont wanna cut corners to get the cables done faster..so once again..me being a satisfied customer..be patient guys...thanks..and my apologies for this post..i had been quiet around here as i didnt have much to say on this thead lately..as i was to busy listening to my rig but had to say this ....

 

[buckyg4]

Quote:

 
The wait times are made known up front. Really the only thing that can be done is either buy the product and wait for it (for a REALLY LONG TIME) or just don't buy a cable if much more immediate delivery is desired. Looking at a third of a year currently. I bought a Silver Widow and have lost track of when it should arrive. I just trust that sometime by the end of the year I will get it. Any subsequent cables I want I will purchase the materials and build them myself.

 
This is actually false.  "After" I purchased the product I was quoted 8 to 9 weeks with the original purchase.  After 8 to 9 weeks I was quoted another 4 weeks. 16 weeks later I have no product.  I would have never purchased the product knowing that there is a 16 week lead time.  I've bought alot of things in my personal and professional life and no product has lead times like this.   
 
Frank seems like a nice guy and quickly refunded upon my request, but this is no way to run a business.  In the end I got a refund; I actually lost $20 on the purchase due to the exchange rate.  So I learned a lesson, only purchase from established businesses with a good delivery reputation.  

 

[hifimanrookie]

This is actually false.  "After" I purchased the product I was quoted 8 to 9 weeks with the original purchase.  After 8 to 9 weeks I was quoted another 4 weeks. 16 weeks later I have no product.  I would have never purchased the product knowing that there is a 16 week lead time.  I've bought alot of things in my personal and professional life and no product has lead times like this.   

Frank seems like a nice guy and quickly refunded upon my request, but this is no way to run a business.  In the end I got a refund; I actually lost $20 on the purchase due to the exchange rate.  So I learned a lesson, only purchase from established businesses with a good delivery reputation.  

Sorry to jump into this but..what u call a established business??? As far i know every established business now had same kind of growing pains as frank has now..i have been in the industry for more then 20 years as a procurement specialist...and most new companies run into these kind of problems sooner or later..its rarer to find a company who didnt have any growing pains in the past then the ones who has..and its not necessarely bad..u just have to grab it and solve that problem as soon as humanly possible..as far i understand frank is doing that now..he is working nonstop to solve the backlogs, closed his ebay site temperarely and has someone helping him with the cables..he cant do more.. He just has to endure this period and help the customers.. And all customers who GOT their cables are very satisfied..cant remember anyone saying he wasnt..only that long delivery time..i know..i waited also 4months for my cable! But to give u an idea...i have a new amp on order in canada..i placed my order first week of june..they estimated the deliverytime around november...as its allhandmade and a long backlog of customers wanting the best for the money..same thing with frank..cables are all handmade..that takes time if u wanna keep up his quality.. He will never cut corners to deliver faster..we all know that..
So. Ur right..if u need a cable fast..buy so where else..but if u want same kind of quality cable somewhere else u pay much more..i found my kind of cable being offered by a US. Premium brand for 899usd and that was with 26awg and 4stranded as far i read it right...mine is 8stranded and 22awg...and i can tell u..its not 899usd!!!!!!!
Sooo.... Yes..i dont mind to wait...for every good thing u just have to wait..thats life...ask corvette zr1 ownwers or jag xf-r owners..or any special kind of product which has loyal followers..they dont mind waiting...as they know what they are waiting for..and they know what others are missing out of..
Sorry for this..sooo..back to toxic cables...guys..

Ps..since when does frank quote for 8weeks??? Ru sure about that??? With me (and others) frank said 12weeks at least..and I thought that 8weeks was only for iem cables??? But i can be wrong here ofcourse

 

[commtrd]

Quote:

Quote:

 
The wait times are made known up front. Really the only thing that can be done is either buy the product and wait for it (for a REALLY LONG TIME) or just don't buy a cable if much more immediate delivery is desired. Looking at a third of a year currently. I bought a Silver Widow and have lost track of when it should arrive. I just trust that sometime by the end of the year I will get it. Any subsequent cables I want I will purchase the materials and build them myself.

 
This is actually false.  "After" I purchased the product I was quoted 8 to 9 weeks with the original purchase.  After 8 to 9 weeks I was quoted another 4 weeks. 16 weeks later I have no product.  I would have never purchased the product knowing that there is a 16 week lead time.  I've bought alot of things in my personal and professional life and no product has lead times like this.   
 
Frank seems like a nice guy and quickly refunded upon my request, but this is no way to run a business.  In the end I got a refund; I actually lost $20 on the purchase due to the exchange rate.  So I learned a lesson, only purchase from established businesses with a good delivery reputation.  

Agree with all the above. I really should have not purchased the cable with that kind of wait time. So it is really my fault since if there was a wait time of three weeks I should have declined to order no matter how good the cables are. The cross currency rate guarantees that a buyer will lose at least the spread on the two currencies if there is a refund involved (USD vs GBP) and I didn't think about that which is unforgiveable seeing as how I am a trader... I will just keep my order as I am now curious to find out just how long this will take. Since I screwed up I am not going to complain but also will not make the same mistake twice.

 

[Nic Rhodes]

I was quoted 9 weeks originally also (might have been 8), then the further 4 weeks then..etc etc..currently in 19th week. Frank has promised to upgrade a connector (nice touch) and has been excellent on the communication so long as you don't expect email answer after 10 mins. I have decided to stick with it however rather than a refund (offered), I like to suport the small guy, especially a UK one (also read US / Europe) but these long waits are the reality atm as these cables have 'taken off'. I believe Frank has done the right thing in trying to hold back new orders but 19 week and counting is the reality of the situation atm. I am now a 'priority', not sure that makes any difference and I just patiently wait for the new cable. I have lived without it all this time, so a few more weeks is not going to make any diference. At the end of the day it is not ideal for Franks business this but my priority was always quality over anything else.
 

 

[lin0003]

Guys, if you are not prepared to wait, then don't order. This is an APPRECIATION thread. 

 

[inter voice]

Quote:

Ps..since when does frank quote for 8weeks??? Ru sure about that??? With me (and others) frank said 12weeks at least..and I thought that 8weeks was only for iem cables??? But i can be wrong here ofcourse

You are right, I ordered my SW from Frank in Feb. and I was quoted a waiting time of +12 weeks.  I was told that mine with be out in the next batch.  Though it has been a long waiting time I have no complain at all 

.

 

[john777]

Guys, if you are not prepared to wait, then don't order. This is an APPRECIATION thread. 

Yes, I think that may have been forgotten a little bit...

 

[RumRaisin]

I have also ordered in march, hopefully it would be arriving soon as my lcd2 are just sitting in its box all this while, since my stock cable did not have any sound on 1 side.

 

[philo50]

Quote:

I have also ordered in march, hopefully it would be arriving soon as my lcd2 are just sitting in its box all this while, since my stock cable did not have any sound on 1 side.

have you tried the headphones with another cable....Audeze has had a problem with driver failure.....hate to see you wait,get your new cable and find out you still only have sound on one side.....

 

[RumRaisin]

Quote:

have you tried the headphones with another cable....Audeze has had a problem with driver failure.....hate to see you wait,get your new cable and find out you still only have sound on one side.....

the drivers are working, i switched the cables from left to right and it has sound, so probably its just the cables that failed

 

[tsvo614]

Whoa! This turning into hate waiting thread!