DDW
100+ Head-Fier
- Joined
- Sep 12, 2007
- Posts
- 108
- Likes
- 10
Quote:
What if you have a customer service issue..... ?????
Personally, as I mentioned before, I hope like heck the amp works VERY well and without any flaws for quite a few years.
If it breaks or fails to perform as it should (quality of sound being somewhat subjective), I am going to be pretty upset. ..... But, I also DO hope it sounds incredible!
From what I have seen, Xin will likely take care of any issues "Eventually". But, I would still have to consider poor communication, unknown length of wait and extremely long wait times as poor customer service.
I don't look forward to any future waits and non-communication issues again.
However, if it breaks or fails, I don't have a choice other than to try to contact and send it back to Xin.
Who else would/could fix it?
.
Originally Posted by fl00r /img/forum/go_quote.gif When I receive my Reference I will delete Xin's name from my address book and block his website on my firewall |
What if you have a customer service issue..... ?????
Personally, as I mentioned before, I hope like heck the amp works VERY well and without any flaws for quite a few years.
If it breaks or fails to perform as it should (quality of sound being somewhat subjective), I am going to be pretty upset. ..... But, I also DO hope it sounds incredible!
From what I have seen, Xin will likely take care of any issues "Eventually". But, I would still have to consider poor communication, unknown length of wait and extremely long wait times as poor customer service.
I don't look forward to any future waits and non-communication issues again.
However, if it breaks or fails, I don't have a choice other than to try to contact and send it back to Xin.
Who else would/could fix it?
.