The Official 64 Audio Thread | apex & tia Technologies
Dec 14, 2020 at 7:11 PM Post #15,003 of 23,720
New symbol on the IEMs with old packaging? Come on 64 ... not like these are a 2K product or anything 😂
We've had delays with current packaging, we mainly wanted to get the units to our customers sooner than later. We can definitely send the new "sleeve" when it is ready, just reach out to support@64audio.com and we can send it over when they are ready (which may actually be today).
 
64 Audio Stay updated on 64 Audio at their sponsor profile on Head-Fi.
 
https://www.facebook.com/64audio https://twitter.com/64audio https://instagram.com/64audio https://www.64audio.com/ info@64audio.com
Dec 14, 2020 at 7:55 PM Post #15,005 of 23,720
We've had delays with current packaging, we mainly wanted to get the units to our customers sooner than later. We can definitely send the new "sleeve" when it is ready, just reach out to support@64audio.com and we can send it over when they are ready (which may actually be today).

Hope oversea units will get the new packaging as well.

Though they are simple logo/font changes, It feels strange to see old packaging of mismatch printing with what’s in the box. Sorry I may be nitpicking but these are premium products with high respects and reputations. Wish the issue is fixed soon and I appreciate 64 Audio is doing its best with the new packaging issue.
 
Dec 15, 2020 at 5:16 AM Post #15,006 of 23,720
I want to share my recent experience:
Last week I have received my brand new U18t from my local distributor.

old design on packaging
old design on the In-Ears
new design only on the included round black&white sticker.

To be honest, regarding the design I prefer the old, in my personal view, more classical design. Therefor, I am satisfied
But I was disappointed not to find the new leather case but instead the old plastic case included in the packaging.

The clear, transparent, coherent and highly resolving sound properties of the U18t, which is my first 64audio device, have impressed me. U18t is fantastic with Classical music, jazz and in general. acoustic music and fits perfectly to my wraith, odin, LX-SE and pola39.
 
Dec 15, 2020 at 5:21 AM Post #15,007 of 23,720
I want to share my recent experience:
Last week I have received my brand new U18t from my local distributor.

old design on packaging
old design on the In-Ears
new design only on the included round black&white sticker.

To be honest, regarding the design I prefer the old, in my personal view, more classical design. Therefor, I am satisfied
But I was disappointed not to find the new leather case but instead the old plastic case included in the packaging.

The clear, transparent, coherent and highly resolving sound properties of the U18t, which is my first 64audio device, have impressed me. U18t is fantastic with Classical music, jazz and in general. acoustic music and fits perfectly to my wraith, odin, LX-SE and pola39.
Welcome to the 64 Audio tribe.
 
Dec 15, 2020 at 12:53 PM Post #15,009 of 23,720
Hope oversea units will get the new packaging as well.

Though they are simple logo/font changes, It feels strange to see old packaging of mismatch printing with what’s in the box. Sorry I may be nitpicking but these are premium products with high respects and reputations. Wish the issue is fixed soon and I appreciate 64 Audio is doing its best with the new packaging issue.
I wish the changes were that simple to make, but if you've ever been involved in complicated manufacturing you'll know that sometimes these things are more difficult and can take unexpected turns. If you order a new UIEM from us or from one of our re-sellers we can definitely hold off on shipping your unit until we get that new sleeve. Please just send us an email and let us know.
 
64 Audio Stay updated on 64 Audio at their sponsor profile on Head-Fi.
 
https://www.facebook.com/64audio https://twitter.com/64audio https://instagram.com/64audio https://www.64audio.com/ info@64audio.com
Dec 15, 2020 at 1:06 PM Post #15,010 of 23,720
I want to share my recent experience:
Last week I have received my brand new U18t from my local distributor.

old design on packaging
old design on the In-Ears
new design only on the included round black&white sticker.

To be honest, regarding the design I prefer the old, in my personal view, more classical design. Therefor, I am satisfied
But I was disappointed not to find the new leather case but instead the old plastic case included in the packaging.

The clear, transparent, coherent and highly resolving sound properties of the U18t, which is my first 64audio device, have impressed me. U18t is fantastic with Classical music, jazz and in general. acoustic music and fits perfectly to my wraith, odin, LX-SE and pola39.
If your local distributor had a unit that was shipped to them before November 25th 2020 then you will have the old logo and case. We can't control what stock our re-sellers still have as they sell through remaining older stock, so I would advise checking with the re-seller about the ship date of that particular UIEM. Our website accurately showed exactly what to expect when purchasing, before 11/25/2020 the product pages showed the old logos and the old package contents, after 11/25/2020 those details were updated on the product pages. Thanks for understanding.
 
64 Audio Stay updated on 64 Audio at their sponsor profile on Head-Fi.
 
https://www.facebook.com/64audio https://twitter.com/64audio https://instagram.com/64audio https://www.64audio.com/ info@64audio.com
Dec 15, 2020 at 2:23 PM Post #15,011 of 23,720
I can unterstand your explanations.
Could you please give me a hint, where I can find the information regarding shipments before November 25th 2020?

I had no information regarding the change to 64audio's new design, when I have opened the U18t's packaging.
So, it is my fault. I will have a talk to my distributor.
 
Dec 15, 2020 at 5:30 PM Post #15,012 of 23,720
I can unterstand your explanations.
Could you please give me a hint, where I can find the information regarding shipments before November 25th 2020?

I had no information regarding the change to 64audio's new design, when I have opened the U18t's packaging.
So, it is my fault. I will have a talk to my distributor.
You would have to reach out to your local re-seller regarding the units they have in stock, that date is just the specific date that we started to ship the units with the new logos on the IEM
 
64 Audio Stay updated on 64 Audio at their sponsor profile on Head-Fi.
 
https://www.facebook.com/64audio https://twitter.com/64audio https://instagram.com/64audio https://www.64audio.com/ info@64audio.com
Dec 15, 2020 at 8:55 PM Post #15,013 of 23,720
I wish the changes were that simple to make, but if you've ever been involved in complicated manufacturing you'll know that sometimes these things are more difficult and can take unexpected turns. If you order a new UIEM from us or from one of our re-sellers we can definitely hold off on shipping your unit until we get that new sleeve. Please just send us an email and let us know.

Thanks. I have liaised with my-seller and hopefully it is sorted out.
 
Dec 16, 2020 at 2:08 AM Post #15,014 of 23,720
Well, through some unplanned events I’ve ended up with another pair of Nio’s in my collection :)

853849B1-5218-43D8-92D3-9827EC5D09DB.jpeg


I did miss those beautiful abalone faceplates. Gotta say they do sound much better with the iBasso DX220 Max which I didn’t have when I had my first set of Nio’s.
 
Dec 16, 2020 at 2:14 AM Post #15,015 of 23,720
Well, through some unplanned events I’ve ended up with another pair of Nio’s in my collection :)

853849B1-5218-43D8-92D3-9827EC5D09DB.jpeg

I did miss those beautiful abalone faceplates. Gotta say they do sound much better with the iBasso DX220 Max which I didn’t have when I had my first set of Nio’s.
Awesome, try them out with MX too. And some words on comparisons between Nio, Trio and your other flagships will be welcome :)
 

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