powertoold
Headphoneus Supremus
- Joined
- Oct 14, 2007
- Posts
- 1,594
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- 42
Quote:
Yup, I totally agree with you. The FreQ makes mistakes, but they are more than fair with their service - always trying to satisfy the customer in the end and usually succeeding
When you deal with them, it feels like you're dealing with a person rather than a company. I guess the consequence of this is that they make many "human" mistakes
They don't have a smart program like Amazon to keep track of and ship orders, but they can make great custom IEMs!
Originally Posted by Milner /img/forum/go_quote.gif I read the problems here, but I have NOTHING but GREAT things to say about Todd and his staff! Always very friendly, MORE than fair, and fast. I LOVE these guys!! |
Yup, I totally agree with you. The FreQ makes mistakes, but they are more than fair with their service - always trying to satisfy the customer in the end and usually succeeding
When you deal with them, it feels like you're dealing with a person rather than a company. I guess the consequence of this is that they make many "human" mistakes