[semaj8james]

  To clarify, the X3.fw is on the root of the SD. It isn't in a folder...  The X3 will look out to the SD to update.  Since you formatted on the Fiio the formatting should not be an issue.

Wait I think I replied to you accidentally. Oops

 

[JMT]

I noticed you extracted the zip file but did you do this in a location where there was an existing 'X3.fw' file? If so is the new (3.3) FW named something like 'X3.fw (1)"?

The name needs to be explicitly X3.fw

Just guessing here.

The file is specifically X3.fw and not in a folder.

 

[tjw321]

 
The file is specifically X3.fw and not in a folder.

Have you tried "x3.fw" - i.e. all lower case. I don't think it should matter, but that is what I use successfully.

 

[JMT]

  Have you tried "x3.fw" - i.e. all lower case. I don't think it should matter, but that is what I use successfully.

Yes, the "x" is lower case.

 

[bikerboy94]

Have you tried putting some music files on the card to see if the X3 is reading the card? Also have you tried doing a hard reset of the X3 itself?

 

[Mr Trev]

 
Yes, the "x" is lower case.

If you still can't get it working, try contacting Fiio. Supposedly there is a way to flash the fw from a computer.

 

[audioxxx]

^o^

 

[JMT]

  If you still can't get it working, try contacting Fiio. Supposedly there is a way to flash the fw from a computer.

I sent their support department an email, they directed me to the instructions that I have already been following.
 
Thank you for your mail and support to FiiO!
1. Are you sure that the x3.fw firmware file has already been loaded to the root directory of the TF card? Kindly be noted that, the X3 will not recognize the firmware file if x3.fw is stored in the certain folder.
2. After loading the firmware file, pls turn off the unit firstly.
3. Here is the  intruction to guide how to upgrade the X3:http://fiio.me/forum.php?mod=viewthread&tid=39952&page=1&extra=#pid105416

If you have any other question, please feel free to contact us or post a message on FiiO forum (http://www.fiio.me/forum.php) directly! We will reply you ASAP.
Have a nice day! 

Best Regards,
FiiO Customer Service
 

 

[ryankesler]

Silly thought about your problems, but is your card formatted FAT32?  I believe if it happens to be exFat it will not read.  Pardon if I missed this advice earlier in the thread and am repeating the thought.  I just feel for your problem.  Frustrating!

 

[x RELIC x]

Also, format it with the X3. Not all FAT32 formatting software write the proper allocation unit size.

 

[SallymaeHogsby]

 
Yes, the "x" is lower case.

Is it possible you overwrote your file with the older one on your computer, and so it's actually updating to the same old one?

 

[JMT]

Also, format it with the X3. Not all FAT32 formatting software write the proper allocation unit size.

It was formatted with the X3.

 
Is it possible you overwrote your file with the older one on your computer, and so it's actually updating to the same old one?

I don't think so, I've downloaded the firmware twice to make sure.

 

[leebSaMmY]

Haven't been around in a while, whats the newest FW?

 

[originalsnuffy]

Firmware 3.3 is wonderful. It simplifies your life. No need for pesky artist names in your files anymore. Every artist is now "unknown artist".

 

[howdy]

Firmware 3.3 is wonderful. It simplifies your life. No need for pesky artist names in your files anymore. Every artist is now "unknown artist".

 

That is the funniest thing ive read in sometime here. Thanks!