gefski
1000+ Head-Fier
Forgive me for asking something that I am quite sure has been covered already (there are 205 pages of posts!), but what is Stax support in the US like? Thanks in advance for taking the time to reply--I appreciate it..
Here is my experience from 2017. The headband on my 407 broke. I tried the Stax U.S. website for parts and it didn't work. I called Elusive Disc, from whom I bought the 407s a couple years earlier, and they didn't have the headbands; they also had no idea (nor interest in) where I might purchase one.
I could not find any U.S. source. In short, this is the worst (alleged) customer service I have ever received in this hi-fi hobby in 40ish years.
I ended up buying a headband (and backup band and yokes for my 404LE from ElectroMod in UK). Took a couple weeks but I got everything i needed.