SurfHenk
New Head-Fier
- Joined
- Nov 3, 2004
- Posts
- 9
- Likes
- 10
Quote:
Let's just say not everyone's situation is the same. If I had been in the same situation as you, not having received any order confirmation or shipping notification and not being answered for 3 weeks, I would probably also have made a PayPal claim.
I just do not think it is necessary to do that if you received a shipping confirmation because even though this may not mean it is in the mail yet it certainly means they are processing your order.
Anyway, just a quick info as I have picked up my first pair in the postal office a few hours ago. I just checked and I ordered this one on 25/09, it was waiting in the postal office after a delivery attempt on 15/10 so basically it took 20 days to arrive. This one was without tracking and I should receive another one with tracking soon as I have ordered a second one along with other stuff just a few days after ordering the first. For your information, even though this one came without tracking I had to sign for receipt. Which is a good thing as it means focalprice can check whether you have received anything or not when issues arise.
Originally Posted by kg21 /img/forum/go_quote.gif I made a paypal claim because they didn't message me an order confirmation let alone tracking info. And it was almost 3 weeks of me sending them messages and not getting a single response that lead me to that. I don't care how long it takes once they ship it out, I mean then it's not on them anymore. I just wanted it to be shipped, I wasn't even talking about the fake tracking issue. |
Let's just say not everyone's situation is the same. If I had been in the same situation as you, not having received any order confirmation or shipping notification and not being answered for 3 weeks, I would probably also have made a PayPal claim.
I just do not think it is necessary to do that if you received a shipping confirmation because even though this may not mean it is in the mail yet it certainly means they are processing your order.
Anyway, just a quick info as I have picked up my first pair in the postal office a few hours ago. I just checked and I ordered this one on 25/09, it was waiting in the postal office after a delivery attempt on 15/10 so basically it took 20 days to arrive. This one was without tracking and I should receive another one with tracking soon as I have ordered a second one along with other stuff just a few days after ordering the first. For your information, even though this one came without tracking I had to sign for receipt. Which is a good thing as it means focalprice can check whether you have received anything or not when issues arise.