Well,
To each his opinion of course.
All I can say is that from all I have seen everyone will receive his order in the end. And for those who do not I am sure focalprice will (in the end) help them out. There is one person on this board which has claimed a warranty and they did respond positively on that. Also, I have had to wait 11 (yes eleven!) days to receive a reply when I asked them about my tracking number, but in the end they did reply.
I can tell you one thing for sure though as I have seen such a case recently myself. When payPal receives too much complaints concerning a same seller, PayPal will block that seller's payPal account and (of course) refuse the seller to create a new one. Effectively resulting in the seller not being able to accept PayPal payments anymore. And thereby making buying from that seller impossible.
I can see such a decision happening very soon in this case, concidering the amount of head-fi'ers having ordered this headphone, almost all being affected by the problems of stock rupture.
Now don't understand me wrongly. I think focalprice's communication is very very poor. As others have said, this starts with the "fake" shipping notification. From what I have seen, they in the end always reply but it can take a long time indeed. Too long to any respectable business standard, even though I can name a lot of western websites not replying to anything at all.
Having said that, I can again only repeat that I do not think it is necessary to start PayPal disputes. As said, to me it is clear focalprice will take care of us all. In the end ... that is.
Having said all that I of course can not nor do I want to restrain anyone from filing a claim. So if you find this necessary, please go ahead.
So in the end, if you want to buy a set of PL30's at an absolute bargain price knowing it could take a long time for them to arrive without any information, focalprice is your place to be. If you do want to get the set quickly and with rapid response to your emails and are prepared to pay double for that service, there are better places (such as mentionned above).