albumnut
New Head-Fier
- Joined
- Jul 21, 2015
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yes, everything is in the box except the z5 units!So the Z5 is missing on your package ?
yes, everything is in the box except the z5 units!So the Z5 is missing on your package ?
I hope they resolve the problem.What i only bought a Nikon lens from there, am in NJ so i got it the same day and it was brand new in the box. I hope everything get resolved quick and hope you get to keep the box you got today for the inconvenience.
yes, everything is in the box except the z5 units!
So pulled the trigger and ordered the z5's using the code. I received the package today and was in the box except the z5 units themselves! The cables and ear buds were in the box and that is all. Anyone have a similar experience with BuyDig.com?
Btw I wanted to ask from pictures it seems to me that the ex1000 is a mix of plastic and magnesium ? Whilst the z5 is all magnesium ? Could you confirm !? And is the z5 much heavier ? Hope comfort is good with these ?
I can confirm that the EX - 1000 is made from full of Magnesium. And the level of detail is better than Z 5 from my perspective.
The tape was intact so either it was returned by another customer without them and they didn't inspect before shipping it to me or someone in their warehouse removed them before shipping.Keep all the packaging, especially the label with the weight. You may need it for the dispute. Did it look like it was opened by the delivery service, or mailed missing the earphones?
The tape was intact so either it was returned by another customer without them and they didn't inspect before shipping it to me or someone in their warehouse removed them before shipping.
Detail could easily be there for Z5 but hidden by bass.
no it was intact the tape had not been tampered with.Keep all the packaging, especially the label with the weight. You may need it for the dispute. Did it look like it was opened by the delivery service, or mailed missing the earphones?
So pulled the trigger and ordered the z5's using the code. I received the package today and was in the box except the z5 units themselves! The cables and ear buds were in the box and that is all. Anyone have a similar experience with BuyDig.com?
I want to update anyone interested in my issue with Buydig.com. they are denying my claim after several emails and phone calls they are telling me that my claim is unfounded. They said that FedEx confirmed the weight of the package they sent me was 1.05lbs and that is what it should weigh with everything in the carton. So I took the carton back to FedEx and had them weigh it and it weighed 1.05lbs. I went back to Buydig.com with the information and they told me they are not honoring my claim. I told them that I want to return the carton to them so that they can verify the weight for themselves and they are not interested. This is the first time in my life, and I'm 63, that a retailer has ever treated me this way and I have never experienced this type of issue before. they are not willing to recognize the fact that one of their employees, either took the earphones out of the box, or that a customer returned a box without them and no-one there checked before sending them to me. So unless they change their tune, YOU SHOULD THINK TWICE ABOUT BUYING ANYTHING FROM THEM! They are not prepared to stand behind their name or guarantee customer satisfaction.