truckdriver
500+ Head-Fier
- Joined
- Dec 2, 2011
- Posts
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- 124
That's a good idea. Thank you. Will research this.
You should contact Shure. They don't repair. They send you a replacement earpiece. If you damaged the earpiece (in America) the replacement fee in $270 per earpiece when you send in your damaged earpiece. I don't know about Switzerland. You can check the website. It's not easy to find. It use to be under Service and Repair. They had a list of items you scroll through and find the earphones and your model. There also use to be a form you fill out and print off. It had a bar coded label and address to print as well. You send it to Shure with your damaged earpiece and the payment method. In the U.S. you don't have to talk to anyone. You simply print the form. Send your earpiece in and a week later your new earpiece arrives. They may or may not charge you for it (I'm sure depending on if they assume it is your fault or not and the warranty is on or expired).