kino lau
500+ Head-Fier
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- Sep 18, 2014
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@kino lau - did Sensaphonics offer to make it right for you? I ask this because in my experience with custom products (mouthguards, the SCS, physical mold of acrylic CIEMs and 3D scanned of acrylic CIEM), I have had to get refits on all. Some took one time to fix, and others required several refits. I personally knew that everything wouldn't be absolutely perfect since these are bespoke products, so at least if the manufacturers refit them without me having to pay anything more, then it is all good to me, and I will refit until it comes out as perfect as possible for my specific wants and needs.
The first time they remade the sleeve that had a small hole in it, but they shot it for the wrong IEM, and it was too small for the 846's. No big deal, mistakes happen. When I received the 'corrected" sleeve, it was the canal was completely blocked and it appeared that somebody just tried to patch something together from the original sleeve that was so thin that it hade a hole in it. The pictures below are of the original SCS's that were beautiful, albeit I wasn't really happy with the seal in the right side. Perhaps the poor seal was because the material was too thin to provide the rigidity to maintain the seal. The remaining pictures are what I received as the 3rd attempt to make a quality, usable product. Again...the right sleeve arrived completely blocked. The aesthetics simply add insult to injury. They had actually made a beautiful product originally, and apparently thin walls are somewhat common. But to ship out a finished product like that in the last pictures (completely blocked) at a cost of $200+ and after previous attempts to make the situation right...somebody in the lab, just didn't care. Not to mention three months time passing from beginning to end in these transactions. EDITED to Add Pictures