Koopa989
100+ Head-Fier
- Joined
- Dec 5, 2010
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Quote:
Quote:Just got this email from Raz today....
Don't forget that US buyers can purchase from Amazon and MP4 Nation (USA). Buyers in the UK, India, Singapore, Indonesia, Russia and Hong Kong can purchase within your country for Brainwavz and Nationite products. Please visit www.nationiteplayers.com & www.yourbrainwavz.com for local reseller information.
Thank you for your time and consideration
Regards
Raz
I'm in the UK, and clicked on www.nationiteplayers.com and there is no option to buy from the UK. I find it somewhat unbelievable that a city as important and advanced as Hong Kong does not have a functioning mail service. Even if the state mail service is experiencing problems (and I find it unbelievable that if they are it would mean delays of the nature mp4nation are asserting), there are other couriers.
My impression of mp4nation is getting increasingly negative. I was willing to give them the benefit of the doubt, but the lies, excuses and misinformation are inexcusable. To take customers' money and then not send the product for months (when on the website it states 4-14 days) is a disgrace. Amazon do not charge customers until they actually send the items. Why is it so hard for mp4nation to do the same?
This is what I received today:
Quote:
Fri, Jan 28 2011 5:24pm - Hugo S Hello,
I regret to inform you that there have been some troubles with the processing and shipping of your order and it will be coming back to us. Due to the upcoming Chinese New Year holiday break, your order will be able to be re-shipped, at the latest, by the 14th of February.
We're very sorry about this. We would like to notify you that when we are able to resend it, we will do so with EMS to ensure that the package reaches you as soon as possible. If this option is not attractive to you, we can offer the alternative of store credit in the amount of $18.50 instead of having your package shipped EMS.
Otherwise, if you don't want to opt for both of the above options, we can offer to include 3 S:Flo2 leather cases for free in your package.
Once again, we'd like to extend our apologies for this inconvenience.
**This ticket will be shown as closed. Please use follow this link http://www.mp4nation.net/support and login to your ticket by entering the ticket # and your email - replying to the ticket will open your ticket. You may then post a reply and our support team will respond to you **
So, Chinese New Year lasts 3 weeks does it? Amazing that a city as commercial as Hong Kong would take 3 weeks public holiday for New Year.
i pretty much agree with how you feel here.
i received that same email but the thing is, is that i never inquired about my order at all. it just doesnt sound right to me that HKP is getting all the blame for these delays. i think theres def more to it than that from mp4nation.
with that said though, i do believe that i will get my stuff eventually since different people have reported getting theirs on here recently, i just dont believe their excuses 100%.